L
Lee
I am unable to start TCP\IP NetBios Helper in XP Home Services. I get error
1068.
Any way around this?
1068.
Any way around this?
C
Chuck
Error 1068 says that a service that TCP/IP NetBIOS Helper depends upon was not
started. Look on the Dependencies tab, under "This service depends...". Mine
shows two entries:
1) AFD Networking
2) NetBT
Each of those services may, in turn, depend upon other services. If you find a
service that's not running, try to start it. If it won't start, check the Event
Log, and provide the complete error message here.
L
Lee
Chuck said:
Thanks for the response. Under Dependencies are
1) AFD Networking
2) NetBios
I cannot find either of these listed in services. ( I have an Italian system
and some of the names are slightly different, but even so I think I would
find them. if they were there).
In the Event log four things keep reccuring . Two seem to refer to GFI
Nework Management Monitor; I disinstalled it becuase I can't get the
network up so I can monitor it
The others are
Error 7000 (I translate) NetBEUI was not opened since it was not possible
to find the file.
Error 7001 NetBios Helper was not opened since it is not associated with
any any active accesory.
I am not sure how to post the event log and it is in Italian.
Is the failure of NetBios loading likely to be a cause of my problems
outlined in post Network Address? below?
Hope you can help.
C
Chuck
Thanks for the response. Under Dependencies are
1) AFD Networking
2) NetBios
I cannot find either of these listed in services. ( I have an Italian system
and some of the names are slightly different, but even so I think I would
find them. if they were there).
In the Event log four things keep reccuring . Two seem to refer to GFI
Nework Management Monitor; I disinstalled it becuase I can't get the
network up so I can monitor it
The others are
Error 7000 (I translate) NetBEUI was not opened since it was not possible
to find the file.
Error 7001 NetBios Helper was not opened since it is not associated with
any any active accesory.
I am not sure how to post the event log and it is in Italian.
Is the failure of NetBios loading likely to be a cause of my problems
outlined in post Network Address? below?
Hope you can help.
Lee,
OK, that's a start. Following the tree of services backwards is not an easy
task - Windows uses at least 2 different labels to identify each service.
For service research I find it simpler to use PsService (free) from
<http://www.sysinternals.com/ntw2k/freeware/psservice.shtml>, and run "psservice
config" which gives a list of all services by service name, and dependencies for
each.
But let's look at something else first. Start by removing any extraneous
protocols from the list of items under Local Area Connection Properties. You
only need the following items in the list:
Client for Microsoft Networks
File and Printer Sharing For Microsoft Networks
QoS Packet Scheduler (optional)
Internet Protocol (TCP/IP)
And make sure that you're running NetBIOS Over TCP/IP (Local Area Connection -
Properties - TCP/IP - Properties - Advanced - WINS).
L
Lee
Chuck said:
Thanks, Chuck.
I have only those items you mentioned running on the XP machine and the same
on the laptop (apart from the QoS which is not present since it is on W98).
NetBIOS Over TCP/IP is ticked on both machines - but this is greyed out
(although ticked) on the W98.
I have installed PsService
Lee
C
Chuck
Lee,
Huh. I wonder what the NetBEUI reference is then? NetBEUI is a protocol
similar to TCP/IP + NBT, but not routable and not subject to firewalls. It's
use frequently causes odd problems, like maybe yours.
Copying from an Event Log entry is simple. Under Event Properties, on the
right, there's an Up Arrow, a Down Arrow, and a Clipboard button. Click on the
Clipboard button, and the entry in question is copied to the clipboard. Then
just Paste here.
L
Lee
Chuck said:
Here are the Events logged as errors. The first one seems connected to GFI
Network Server which i recently disinstalled. Perhaps the second also? I
have made translations underneath the error texts of those parts that seem
to need it. Let me know if anything is not clear.
Evebt Type: Error
Origine evento: Service Control Manager
Categoria evento: Nessuno (Nothing)
ID evento: 7038
Data: 11/12/2004
Ora: 18:06:53
Utente(User): N/D
Computer: STUDY
Descrizione:
Il servizio GfiNmSvc non è stato in grado di accedere come .\Lee con la
password al momento configurata, a causa del seguente errore:
Errore durante l'accesso: nome utente sconosciuto o password non valida.
GfiNmSvc cant get access becuase of unknown password. (It didn't ask for
one on bootup)
ipo event: Error
Event Origin: Service Control Manager
Categoria evento: Nothing
ID evento: 7000
Data: 11/12/2004
Ora: 18:06:53
Utente: N/D
Computer: STUDY
Descrizione:
Il servizio bsaspi32 non è stato avviato per il seguente errore:
Impossibile trovare il file specificato.
bsapi32 not started becuase file not found.
Tipo evento: Errore
Origine evento: Service Control Manager
Categoria evento: Nessuno
ID evento: 7001
Data: 11/12/2004
Ora: 18:06:53
Utente: N/D
Computer: STUDY
Descrizione:
Il servizio Helper NetBIOS di TCP/IP dipende dal servizio NetBios su Tcpip
che non è stato avviato per il seguente errore:
Impossibile avviare il servizio. Il servizio è disabilitato oppure non è
associato ad alcuna periferica attiva.
NetBIOS Helper depends on NetBios Service over TCP/IP which was not started
because service disabled or not associated with any active accessory.
Tipo evento: Errore
Origine evento: Service Control Manager
Categoria evento: Nessuno
ID evento: 7001
Data: 11/12/2004
Ora: 18:06:53
Utente: N/D
Computer: STUDY
Descrizione:
Il servizio Client DHCP dipende dal servizio NetBios su Tcpip che non è
stato avviato per il seguente errore:
Impossibile avviare il servizio. Il servizio è disabilitato oppure non è
associato ad alcuna periferica attiva.
DHCP Client service depends on NetBios Service over TCP/IP which was not
started because service disabled or not associated with any active accessory
Tipo evento: Errore
Origine evento: Service Control Manager
Categoria evento: Nessuno
ID evento: 7000
Data: 11/12/2004
Ora: 18:06:53
Utente: N/D
Computer: STUDY
Descrizione:
Il servizio Protocollo NetBEUI non è stato avviato per il seguente errore:
Impossibile trovare il file specificato.
NetBEUI protocol not started because file not found.
All this refers to the Desktop running XP
The laptop is on W98
L
Lee
Lee said:
Sorry Chuck, I just noted your remark about NetBEUI error earlier. I did
have it loaded becuase I had read somewher that It was needed and I took it
of the XP disk. But was later informed I should remove it so I did. It is
not on either system now.
Lee
C
Chuck
Lee,
Well, the GFI product looks legit, at least I can't find any spyware reference.
http://www.gfi.com/pages/prodinfo.htm
Which specific GFI components are you running? Have you had it installed for a
while, or maybe did your problems start after installation?
Let's check for LSP / Winsock corruption, if your problems continue. Warning:
If GFI does hook into your Winsock stack, you may have to reinstall GFI.
http://support.microsoft.com/?id=318584
http://support.microsoft.com/?id=811259
If XP SP2, Start - Run - "cmd". Type "netsh winsock reset catalog" into the
command window.
Give LSP-Fix <http://www.cexx.org/lspfix.htm>, WinsockFix
<http://www.tacktech.com/display.cfm?ttid=257>, or WinsockXPFix
<http://www.spychecker.com/program/winsockxpfix.html> a shot.
If no help yet, reset TCP/IP.
http://support.microsoft.com/?id=299357
Start - Run - "cmd". Type "netsh int ip reset c:\netsh.txt" into the command
window.
L
Lee
Success! I went through the procceses you outlined above, but had no
success so I went back to the Events log and thought I should try to find
out more about that bsaspi32 error. I don't know what it is but I
tracked it down in System/Hardware/Hidden Devices where it was showing a
yellow tag. I risked deleting it and rebooted. It didn't just work
straight away but with a bit of tweaking I now have the Lan up and running.
Many thanks for your help. I should never had got it going without your
input.
Regards
Lee
C
Chuck
Lee,
That's excellent news! But what is that "bsaspi32"? If you feel up to it,
maybe a little research might be beneficial:
<http://search.yahoo.com/search?p=bsaspi32&tab=Web&fr=my-vert-web-top&btn=Yahoo!+Search+>
http://projects.zillabit.com/aspi.html
Anyway, thanks for the feedback.