.NET Messenger Service ERROR :(

J

Joe

I started up msn after a normal reboot and it wont load up
anymore. i keep getting the message; We are unable to sign
you in to .NET Messenger Service, possibly because of a
problem with the service or with your internet connection.
please make sure you are connect to the internet. 0x81000301

I have no idea what to do. I dont have any program
blocking msn, it was working fine in the begining of the
day now its dead. I also tried uninstalling reinstalling
as admin nothing seems to work. Plese help. Post or drop
me a line at (e-mail address removed) Thanks a lot!!!
 
J

Jonathan Kay [MVP]

Greetings Joe,

Here are some suggestions you might want to check/try:
1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
S

SirLar

I was having same problem which just started last evening for no apparent
reason. NOW, it just started working again!!! I didn't do anything... Seems
a lot of people are having this same issue. Must be a problem with >net,
that is slowly being fixed by them..

SirLar

John said:
I am having the same problem after installing Windows XP Prof. and have
tried all your 8 suggestions, but still no response. I do appreciate your
suggestions. I don't have sufficent knowledge to know how to resolve this.
Do you know if Microsoft is aware of this problem? Is it widespread? Do
they care? thanks!
 

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