msn messenger

[chris]

I am unable to sign into msn messenger I keep getting
this: WE WERE UNABLE TO SIGN YOU INTO .NET MESSENGER
SERVICE POSSIBLY BECAUSE OF A PROBLEM WITH THE SERVICE OR
WITH YOUR INTERNET CONNECTION. MAKE SURE YOU ARE
CONNECTED 0x81000301.

We are connected. I have talked with the Dell reps and
msn people nobody has helped yet. please help if you can.

 

[Jonathan Kay [MVP]]

Greetings Chris,

Here are some suggestions you might want to check/try:

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK

Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Guest]

-----Original Message-----
Greetings Chris,

Here are some suggestions you might want to check/try:

1. The date on your computer needs to be set properly --

double click the clock verify that

the time and date are set.
2. If your password information is not saved, verify

that you are typing it in with the

correct case (uppercase or lowercase).
3. Change your password @

http://memberservicesnet.passport.com/memberservice.srf,
then try

signing in again.
4. If you use a firewall (like ZoneAlarm, Norton

Internet Security etc. ), it's possible

that Messenger doesn't have the correct rights to access

the Internet, especially since you

upgraded. You may need to re/add Messenger to the

allowed list of programs in your firewall

if this is the case.
5. If you disabled your firewall in the past, it still

may be blocking Messenger -- try

restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a

problem (even if it is disabled).

6. Clear your IE cache and cookies -- open Internet

Explorer, click the Tools menu, then

Internet Options, then click the Delete Files button,

and when that's complete click the

Delete Cookies button.
7. Check your IE Security settings -- open Internet

Explorer, click the Tools menu, then

Internet Options, then Advanced tab, scroll to the

Security section, and verify that "Check

for server certificate revocation" is unchecked. Also

verify that 'Use SSL 2.0' and Use SSL

3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK

Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

can.

I have done everything you asked except I don't know
where to go to check the firewall or how to do it.
Secondly I went to start,run and entered regsvr32
softpub.d11 and this could not be found. please reply
thanks chris

 

[DaveL]

I have done everything you asked except I don't know
where to go to check the firewall or how to do it.
Secondly I went to start,run and entered regsvr32
softpub.d11 and this could not be found. please reply

Macke sure you are entering softpub.dll (dee ell ell) and not
softpub.d11 (dee one one).

 

[Guest]

-----Original Message-----


Macke sure you are entering softpub.dll (dee ell ell) and not
softpub.d11 (dee one one).

I entered it correctly and it went through. My messenger
still will not connect to the internet and keep getting
the same error message 0x81000301 you are not connected.
Do I net to reinstall my windows. Is it a problem with
my computer or 6.1 messenger.

 

[Guest]

THIS 0X81000etc is something that packard bell, dell and microsoft support have all failed cure im realy struggling here as a disabled person my computer is my window to the world!! they have finally told me to replace all my wiring.. which i am doing and to reboot my entire computer... I will let you know if this works!!

ive tried all other suggestions in 9 different forums... this is my last hope before i throw the damn thing on the christmas bomfire!!!

 

[Guest]

-----Original Message-----
THIS 0X81000etc is something that packard bell, dell and

microsoft support have all failed cure im realy
struggling here as a disabled person my computer is my
window to the world!! they have finally told me to
replace all my wiring.. which i am doing and to reboot my
entire computer... I will let you know if this works!!!

ive tried all other suggestions in 9 different forums...

this is my last hope before i throw the damn thing on the
christmas bomfire!!!

I guess I feel the same as Ali, I'm frustrated. My
daughter is coming home today from UBC and I want it to
work. I guess I have to contact DELL and they can walk
me through reloading my computer. So there is nothing
more I can do?

 

[Guest]

-----Original Message-----
Greetings Chris,

Here are some suggestions you might want to check/try:

1. The date on your computer needs to be set properly --

double click the clock verify that

the time and date are set.
2. If your password information is not saved, verify

that you are typing it in with the

correct case (uppercase or lowercase).
3. Change your password @

http://memberservicesnet.passport.com/memberservice.srf,
then try

I have tried it all and nothing works. Is my only option
to reload my windows? please let me know

signing in again.
4. If you use a firewall (like ZoneAlarm, Norton

Internet Security etc. ), it's possible

that Messenger doesn't have the correct rights to access

the Internet, especially since you

upgraded. You may need to re/add Messenger to the

allowed list of programs in your firewall

if this is the case.
5. If you disabled your firewall in the past, it still

may be blocking Messenger -- try

restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a

problem (even if it is disabled).

6. Clear your IE cache and cookies -- open Internet

Explorer, click the Tools menu, then

Internet Options, then click the Delete Files button,

and when that's complete click the

Delete Cookies button.
7. Check your IE Security settings -- open Internet

Explorer, click the Tools menu, then

Internet Options, then Advanced tab, scroll to the

Security section, and verify that "Check

for server certificate revocation" is unchecked. Also

verify that 'Use SSL 2.0' and Use SSL

 

[Guest]

I have wiped my computer clean and restarted the whole thing from scratch and guess what after 3 hrs... The problem is still there... Im starting to think the worst here and my only and final option; after working on this problem daily for several hrs for almost 2 weeks now; is to replace all my wiring and try a different modem!!!

All my checks tell me everything is running fine (modem etc) but there is a fault somewhere!!
Will be intouc
Ali

 

[agiddens]

I have the same problem. I have uninstalled and rolled back to v5.0
same problem!

Are we sure its not just a problem with the service

agidden

 

[agiddens]

*I have the same problem. I have uninstalled and rolled back to v5.0
same problem!

Are we sure its not just a problem with the service? *

In fact, none of the machine in this office can sign on. Surely tha
must mean there is something wrong with the MSN service and not locall
on our machines

agidden