Neither CD-RW/DVD drives are being recognized

R

Ryan

Neither of my drives (CD-RW and DVD) are being recognized
by 'My Computer.'

I go to the device manager and there are exclamation
points next to the 2-drives. I click on them and it
says...

"Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing. (Code 39)"

I tried to reinstall the drivers, and it says that it is
the correct one. I really need to get my drives working
again, so any help on how to resolve this conflict would
be greatly appreciated.
 
J

John

Do you have the Roxio or Adaptec software installed? Go to
the knowledge base article 314060. May be what your
problem is.

John
 
J

Jason Tsang

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
 

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