NEEDS UPDATING

  • Thread starter Thread starter Guest
  • Start date Start date
Microsoft does not sell OEM versions of their software directly to "end users".
They sell OEM versions to computer manufacturers or system builders who
become 100% responsible for any support.
You really do not know anything about licensing, do you? As usual, your
comments are based on ignornace.
 
Rhonda Lea Kirk wrote:
This whole situation would make a good basis for a class action suit.
Perhaps when my motherboard dies, I'll see a lawyer. You can be sure
that I will party Carey in if I can figure out a way, because I do
believe that he's cost quite a few people money they did not need to
spend at all.

rl
Click to expand...

In other words, Carey's firmware needs a serious reboot and reprogram.
I find it funny that he thinks he is authorized speak on behalf of all
of the major OEM computer manufacturers. In these newsgroups he has
spoken for Gateway, Dell, HP/Compaq, and E-machines just to name a few.
 
Carey said:
Microsoft does not sell OEM versions of their software directly to "end
users". They sell OEM versions to computer manufacturers or system
builders who become 100% responsible for any support.
Click to expand...

Absolutely. SUPPORT, not activation. What has SUPPORT got to do with
ACTIVATION? Nothing. The OEMs don't ACTIVATE Windows, do they? MICROSOFT
does.

get real Carey and stop regurgitating totally spurious "arguments"
 
eMachine computers do not require Product Activation because
their designed, customized version of OEM Windows XP uses
"System Locked Pre-installation". The OEM license is forever
tied to the eMachine motherboard and cannot be activated on
a non-eMachine motherboard. The "System Locked Pre-installation"
was designed into the eMachine BIOS and eMachine Restore CD by eMachine
and not Microsoft.

"System Locked Pre-installation" has been around since Windows 98
which did not have Product Activation.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

Enjoy all the benefits of genuine Microsoft software:
http://www.microsoft.com/genuine/default.mspx

------------------------------------------------------------------------------------------------------------

"Gordon" wrote:


| Carey Frisch [MVP] wrote:
|
| > Microsoft does not sell OEM versions of their software directly to "end
| > users". They sell OEM versions to computer manufacturers or system
| > builders who become 100% responsible for any support.
|
| Absolutely. SUPPORT, not activation. What has SUPPORT got to do with
| ACTIVATION? Nothing. The OEMs don't ACTIVATE Windows, do they? MICROSOFT
| does.
|
| get real Carey and stop regurgitating totally spurious "arguments"
|
| --
| Gordon Burgess-Parker
| Systems and Management Accounting
| www.gbpcomputing.co.uk
 
jason said:
I needed to install a new motherboard due to the otherone frying,
windows now says it needs updating, I try the code on the back of my
computer it states that it has reached the maximum number of installs
this isnt fair, and as my computer was origonally purchased from
emachines it wont let me contact windows directly, idiotic system
pissing me off.

I have 3 days to get a new code or get them to activate my code so I
can reinstall, someone get microsoft to contact me directly! My
system is perfectly legal and fully paid for, my windows is legal,
however if they do not provide me with a fix in time I will gladly
get someone to fit a hack to get around the problem, due to
microsofts incompetence! yeah your computer breaks once and you cant
reinstall it thats clever isnt it!
Click to expand...

In spite of all the banter here about activations if you phone in for the
activation it will most likely work. I have repaired several eMachines by
replacing the motherboard. They all required a phone call. They were all
activated. You have to perform a repair install using a CD with the same
version of XP as the eMachine came with (i.e. OEM Home) and the key that is
affixed to the eMachine. Once this is done phone in the activation and
you're set. What will not work after you do this is the eMachines factory
restore procedure as it won't find an eMachine motherboard. This has nothing
to do with activating XP.
 
And did you give the customer the original generic OEM Windows XP CD
you used after the repairs were completed?

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

Enjoy all the benefits of genuine Microsoft software:
http://www.microsoft.com/genuine/default.mspx

------------------------------------------------------------------------------------------------------------

:

| In spite of all the banter here about activations if you phone in for the
| activation it will most likely work. I have repaired several eMachines by
| replacing the motherboard. They all required a phone call. They were all
| activated. You have to perform a repair install using a CD with the same
| version of XP as the eMachine came with (i.e. OEM Home) and the key that is
| affixed to the eMachine. Once this is done phone in the activation and
| you're set. What will not work after you do this is the eMachines factory
| restore procedure as it won't find an eMachine motherboard. This has nothing
| to do with activating XP.
|
| --
| Kerry
| MS-MVP Windows - Shell/User
 
I guess Ill phone up then, during office hours tomorrow, Ill update let you
know how it went
 
If I cant get my system running without purchase I would happily start a
class action suit, and Id welcome as many signatures as possible to take it
out

Just because theyre a huge organisation doesnt mean they can do whatever
they want illegally. If you can upgrade a system with lots of new stuff and
not have to update your computer but you cant replace a broken motherboard
that is completely illegal.
 
Carey said:
And did you give the customer the original generic OEM Windows XP CD
you used after the repairs were completed?
Click to expand...

No, I didn't. I did warn them that they would no longer be able to expect
any support from eMachines. I did tell them Microsoft's policy in the issue.
I personally think the new policy (and it is just that, a policy) that
defective motherboards cannot be replaced out of warranty is ridiculous and
would not stand up in court. Some eMachine models have a known problem with
bad capacitors which fail after the warranty is over. The customers were
only trying to repair something they had legally purchased. They were not
pushing the limits by upgrading everything in a computer except one screw.
All policies have exceptions. I believe this is a reasonable exception. I
have talked face to face with a few Microsoft employees about this. To date
none of them can look me in the eye when they tell me that I can't install a
new motherboard to repair a failed motherboard out of warranty. They mouthed
the words but they were all clearly, very uncomfortable with this policy. An
MVP presenter at a Microsoft event when questioned told me a way around it
is to sell the customer an extended warranty. The repair would then be on
warranty. Microsoft employees who heard the MVP didn't contradict him. They
did contradict him on other points about Microsoft policies were they
thought he was in error.

It would be very interesting to see what would happen in court but to date
Microsoft doesn't seem willing to go this route. Look at the animosity that
WGA has caused. Can you imagine the uproar if Microsoft sued someone for
repairing a two year old computer?
 
jason said:
If I cant get my system running without purchase I would happily
start a class action suit, and Id welcome as many signatures as
possible to take it out
Click to expand...

Jason,

Do what Kerry told you to do.

Kurt has a page at www.microscum.com about activation that you may want
to read first. There are posts here that are also helpful, but they're
harder to find.
Just because theyre a huge organisation doesnt mean they can do
whatever they want illegally. If you can upgrade a system with lots
of new stuff and not have to update your computer but you cant
replace a broken motherboard that is completely illegal.
Click to expand...

Well, it has nothing to do with legal/illegal, but rather with the
nature of an agreement.

And you cannot be held to what you have not agreed to.

rl
--
Rhonda Lea Kirk

If you ever need some proof that time can heal your wounds,
just step inside my heart and walk around these rooms;
where the shadows used to be.... Mary Chapin Carpenter
 
Kerry Brown wrote:

<some really good stuff snipped>

My list is growing by leaps and bounds today.

<applause>

No. That's wrong.

<standing ovation>

You go, girl.

rl
 
Kerry said:
Thanks, but you got the gender wrong :-)

http://mvp.support.microsoft.com/communities/mvp.aspx?name=Kerry+Brown
Click to expand...

I'll be damned. I never even looked.

Wishful thinking, I guess, because there are all too few women posting
here. But it's perfect karma for the belly laugh I got when someone
thought Malke was a man.

You go, dude. ;)

rl
--
Rhonda Lea Kirk

If you ever need some proof that time can heal your wounds,
just step inside my heart and walk around these rooms;
where the shadows used to be.... Mary Chapin Carpenter
 
Rhonda Lea Kirk said:
I'll be damned. I never even looked.

Wishful thinking, I guess, because there are all too few women posting
here. But it's perfect karma for the belly laugh I got when someone
thought Malke was a man.

You go, dude. ;)
Click to expand...

It's a common mistake. I agree there aren't enough women posting here.
Gender imbalance a problem in the computer world but it does seem to be
changing slowly. I just hope it isn't change because of "affirmative action"
but rather because as computers become an integral part of our life more
women want to have a say in what they do and how they work.
 
Multiple replies inline
lol, how can a motherboard make a new computer,
Click to expand...

To Jason,
Because the XP license you got from eMachines is BIOS locked and will
trigger the activation requirement to activate by phone and it is up to the
person or automated response you receive that determines your activation
status.

BTW, the eMachines software you got to reinstall to the original shipped
state will not even run on your new hardware configuration. This means you
would not have any access to the bundled software included with the original
eMachines and if your system crashes and you have backups, you would
probably need to purchase a retail XP to retrieve the info if you did not
access to another computer.
if it was a complete
upgrade then yeah that probably would, if eMachines sold motherboards
separately then yeah I would've got one of those. I know I haven't
broken the terms agreed.

so what does amount to a new computer, upgrading a soundcard, a
video card, a new hard drive, a new ram, a new dvd drive, Ive done
none of those but Im sure you could do all of those without being
asked to update windows, they are upgrades and improve your computer,
I have replaced a broken part, called making my computer alive again,
not upgrade, not new computer so why am I being asked to update?

I agree I have not broken any user agreement
Click to expand...

To Gordon,

And Carey's stock answer is basically right unless the user crosses over to
the other side and learns how to pirate.
Always.
Click to expand...

To Gordon,

It is not the OEM that you call when the new hardware triggers the phone
call activation.
It is not the OEM that determines if the hardware configuration should be
activated.
You need to supply the facts, not some kind of fantasy OEM activation
theory.

To Gordon,

You need to update your info, Carey just doesn't tell how to defeat what
happens if you disagree with the EULA. He gives viable and correct info.

Gordon,
I think you and other Carey basher's is getting very old and annoying plus
you and your cohorts are not supplying the real and complete facts.
Gordon you give quality support, but I would bet Carey has helped twice as
many people than you or I have helped combined.
The link below and one that Carey frequently supplies a link to, covers
moving XP to new hardware and explains the caveats. The user can use the
info as an informed user to recover from most potential data loss
situations.
Move XP to new hardware.
http://www.michaelstevenstech.com/moving_xp.html

--
Michael Stevens MS-MVP XP
(e-mail address removed)
http://www.michaelstevenstech.com
For a better newsgroup experience. Setup a newsreader.
http://www.michaelstevenstech.com/outlookexpressnewreader.htm
 
Where does this guy come from? Any thing that he pastes usually
makes no sense.

Carey Frisch [MVP] wrote:
|| Microsoft does not sell OEM versions of their software directly to
|| "end users". They sell OEM versions to computer manufacturers or
|| system builders who
|| become 100% responsible for any support.
|| You really do not know anything about licensing, do you? As usual,
|| your comments are based on ignornace.
||
|| --
|| Carey Frisch
|| Microsoft MVP
|| Windows XP - Shell/User
||
||
|| "Gordon" wrote:
||
||| jason wrote:
|||
|||| But it wasnt an upgrade of the motherboard, it was a replacement
|||| for a broken motherboard hence I should still be within agreement

||| Which is a password-protected site, as has been often mentioned on
||| here and which Carey well knows so the END USER CANNOT agree to
||| this. NONE of this has ever been tested in the courts. Why? Because
||| MS knows full well that any judge would throw them out on their
||| corporate necks. It's all part of the MS commercial blackmail of
||| OEM manufacturers.
|||
||| --
||| Gordon Burgess-Parker
||| Systems and Management Accounting
||| www.gbpcomputing.co.uk
 
Kerry Brown wrote:
|| jason wrote:
||| I needed to install a new motherboard due to the otherone frying,
||| windows now says it needs updating, I try the code on the back of my
||| computer it states that it has reached the maximum number of
||| installs this isnt fair, and as my computer was origonally
||| purchased from emachines it wont let me contact windows directly,
||| idiotic system pissing me off.
|||
||| I have 3 days to get a new code or get them to activate my code so I
||| can reinstall, someone get microsoft to contact me directly! My
||| system is perfectly legal and fully paid for, my windows is legal,
||| however if they do not provide me with a fix in time I will gladly
||| get someone to fit a hack to get around the problem, due to
||| microsofts incompetence! yeah your computer breaks once and you
||| cant reinstall it thats clever isnt it!
||
|| In spite of all the banter here about activations if you phone in
|| for the activation it will most likely work. I have repaired several
|| eMachines by replacing the motherboard. They all required a phone
|| call. They were all activated. You have to perform a repair install
|| using a CD with the same version of XP as the eMachine came with
|| (i.e. OEM Home) and the key that is affixed to the eMachine. Once
|| this is done phone in the activation and you're set. What will not
|| work after you do this is the eMachines factory restore procedure as
|| it won't find an eMachine motherboard. This has nothing to do with
|| activating XP.
||
|| --
|| Kerry
|| MS-MVP Windows - Shell/User

Viola a Most Valuable reply. Precise with no further need for
arguments.
 
Except for the fact the OP will no longer have a Windows XP CD
which will leave him in a lurch if he needs it in the future...

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

Enjoy all the benefits of genuine Microsoft software:
http://www.microsoft.com/genuine/default.mspx

------------------------------------------------------------------------------------------------------------

:

| Kerry Brown wrote:
||| jason wrote:
|||| I needed to install a new motherboard due to the otherone frying,
|||| windows now says it needs updating, I try the code on the back of my
|||| computer it states that it has reached the maximum number of
|||| installs this isnt fair, and as my computer was origonally
|||| purchased from emachines it wont let me contact windows directly,
|||| idiotic system pissing me off.
||||
|||| I have 3 days to get a new code or get them to activate my code so I
|||| can reinstall, someone get microsoft to contact me directly! My
|||| system is perfectly legal and fully paid for, my windows is legal,
|||| however if they do not provide me with a fix in time I will gladly
|||| get someone to fit a hack to get around the problem, due to
|||| microsofts incompetence! yeah your computer breaks once and you
|||| cant reinstall it thats clever isnt it!
|||
||| In spite of all the banter here about activations if you phone in
||| for the activation it will most likely work. I have repaired several
||| eMachines by replacing the motherboard. They all required a phone
||| call. They were all activated. You have to perform a repair install
||| using a CD with the same version of XP as the eMachine came with
||| (i.e. OEM Home) and the key that is affixed to the eMachine. Once
||| this is done phone in the activation and you're set. What will not
||| work after you do this is the eMachines factory restore procedure as
||| it won't find an eMachine motherboard. This has nothing to do with
||| activating XP.
|||
||| --
||| Kerry
||| MS-MVP Windows - Shell/User
|
| Viola a Most Valuable reply. Precise with no further need for
| arguments.
 
Back
Top