NEEDS UPDATING

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I needed to install a new motherboard due to the otherone frying, windows now
says it needs updating, I try the code on the back of my computer it states
that it has reached the maximum number of installs this isnt fair, and as my
computer was origonally purchased from emachines it wont let me contact
windows directly, idiotic system pissing me off.

I have 3 days to get a new code or get them to activate my code so I can
reinstall, someone get microsoft to contact me directly! My system is
perfectly legal and fully paid for, my windows is legal, however if they do
not provide me with a fix in time I will gladly get someone to fit a hack to
get around the problem, due to microsofts incompetence! yeah your computer
breaks once and you cant reinstall it thats clever isnt it!
 
Did you install an E-machines motherboard? If not, you don't have a
legal copy of Windows installed.
 
jason said:
I needed to install a new motherboard due to the otherone frying,
windows now says it needs updating, I try the code on the back of my
computer it states that it has reached the maximum number of installs
this isnt fair, and as my computer was origonally purchased from
emachines it wont let me contact windows directly, idiotic system
pissing me off.

I have 3 days to get a new code or get them to activate my code so I
can reinstall, someone get microsoft to contact me directly! My
system is perfectly legal and fully paid for, my windows is legal,
however if they do not provide me with a fix in time I will gladly
get someone to fit a hack to get around the problem, due to
microsofts incompetence! yeah your computer breaks once and you cant
reinstall it thats clever isnt it!
Click to expand...

Try activating by phone.
 
How would I get an emachines motherboard, unless I wrote off to emachines
requesting one, replacing a motherboard you can only get what shops have, no
shop stocks emachines motherboards, they only come in the computers so no its
not an emachines motherboard, however the windows should still be legal its
to the computer, the computer is still the same just it needed a new
motherboard due to the other being useless now.
 
You need to purchase a new copy of Windows XP
and perform a "repair install". The OEM Windows XP
license that originally came with your eMachine PC
is no longer valid with a non-eMachine motherboard.

Changing a Motherboard or Moving a Hard Drive with XP Installed
http://www.michaelstevenstech.com/moving_xp.html


Example:

Microsoft Windows XP Home With SP2 - OEM
http://www.newegg.com/Product/Product.asp?Item=N82E16837102059

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

Enjoy all the benefits of genuine Microsoft software:
http://www.microsoft.com/genuine/default.mspx

------------------------------------------------------------------------------------------------------------

:

| I needed to install a new motherboard due to the otherone frying, windows now
| says it needs updating, I try the code on the back of my computer it states
| that it has reached the maximum number of installs this isnt fair, and as my
| computer was origonally purchased from emachines it wont let me contact
| windows directly, idiotic system pissing me off.
|
| I have 3 days to get a new code or get them to activate my code so I can
| reinstall, someone get microsoft to contact me directly! My system is
| perfectly legal and fully paid for, my windows is legal, however if they do
| not provide me with a fix in time I will gladly get someone to fit a hack to
| get around the problem, due to microsofts incompetence! yeah your computer
| breaks once and you cant reinstall it thats clever isnt it!
 
That OEM license is mated to the original PC it came with. OEM versions
of Windows are supported by the manufacturer. You "broke" that support
by replacing the OEM motherboard with a "non-supported" replacement. By
doing that you invalidate the Windows license. You will need to either
get emachines to return the PC to OEM condition OR provide a legal
version of Windows for use on the newly created PC.
 
The hard drive and everything else with it is still exactly the same, there
was no way to get an emachines motherboard, I dont see how this is legal.
Why should I have to pay further when Ive just had to pay to get a
motherbaord fitted due to the other one being broken. The only way to get an
emachines board would have been to purchase a new computer.

This is still the same computer, and I dont find this legal.
 
Carey said:
You need to purchase a new copy of Windows XP
and perform a "repair install". The OEM Windows XP
license that originally came with your eMachine PC
is no longer valid with a non-eMachine motherboard.
Click to expand...

RUBBISH RUBBISH RUBBISH. there is NOTHING, Carey in the END user licence
agreement that says that AND YOU DAM WELL KNOW THAT.
 
Bob said:
That OEM license is mated to the original PC it came with. OEM versions
of Windows are supported by the manufacturer. You "broke" that support
by replacing the OEM motherboard with a "non-supported" replacement.
Click to expand...

Absolute DRIVEL. There is NOTHING in the End User Licence Agreement that
says that.
It is up to the OEM vendor to declare what constitutes a new computer.
 
Absolutely correct, no DRIVEL at all! He should contact e-machines as to
the status of his PC.
 
jason said:
The hard drive and everything else with it is still exactly the same,
there was no way to get an emachines motherboard, I dont see how this is
legal. Why should I have to pay further when Ive just had to pay to get a
motherbaord fitted due to the other one being broken. The only way to get
an emachines board would have been to purchase a new computer.

This is still the same computer, and I dont find this legal.
Click to expand...

Carey's stock answer to this problem is to buy another copy. Always. What
Carey never says, is that the Eula, to which YOU agreed, (and nothing else)
does NOT state that a change of motherboard is tantamount to a new
computer. It is up to the OEM to make that decision. If they say that a new
motherboard does NOT make a new machine, then a new motherboard does not
make a new machine, and nothing Carey says can alter this.

On licencing issues, ignore Carey. he talks out of his backside.
 
lol, how can a motherboard make a new computer, if it was a complete upgrade
then yeah that probably would, if emachines sold motherboards seperately then
yeah I wouldve got one of those. I know I havent broken the terms agreed.

so what does ammount to a new computer, upgradeing a soundcard, a video
card, a new hard drive, a new ram, a new dvd drive, Ive done none of those
but Im sure you could do all of those without being asked to update windows,
they are upgrades and improve your computer, I have replaced a broken part,
called making my computer alive again, not upgrade, not new computer so why
am I being asked to update?

I agree I have not broken any user agreement
 
Many major PC manufacturers use "System Locked Pre-installation,"
or SLP. eMachine uses this technology.

SLP uses information stored in an OEM PC's BIOS to protect
the installation from casual piracy. When installing a eMachine OEM
version of Windows XP, the eMachine CD compares the PC's BIOS to the
SLP information. If it matches, Product Activation will succeed.
If it does not match, Product Activation will fail. Using a new Product
Key will also fail because the eMachine BIOS does not exist with
a non-eMachine motherboard.

Direct quote from Microsoft OEM licensing:

Q. If my customer asks me to upgrade his PC with new hardware components, when does a new operating system need to be acquired? When
would the PC be considered to be "new"?

A. Generally, you may upgrade or replace all of the hardware components on your customer's computer and the end user customer may
maintain the license for the original Microsoft OEM operating system software, with the exception of an upgrade or replacement of
the motherboard. An upgrade of the motherboard is considered to result in a "new personal computer" to which Microsoft OEM operating
system software cannot be transferred from another computer.

From the OEM Windows XP EULA:

"The SOFTWARE is licensed with the COMPUTER as a single
integrated product and may only be used with the COMPUTER. If
the SOFTWARE is not accompanied by HARDWARE, you may not use
the SOFTWARE."

Thus, by installing a non-eMachine motherboard, the original "hardware"
(the motherboard) no longer exists and the original eMachine OEM
Windows XP license becomes invalid and will never activate.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

Enjoy all the benefits of genuine Microsoft software:
http://www.microsoft.com/genuine/default.mspx

------------------------------------------------------------------------------------------------------------

:

| Carey Frisch [MVP] wrote:
|
| > You need to purchase a new copy of Windows XP
| > and perform a "repair install". The OEM Windows XP
| > license that originally came with your eMachine PC
| > is no longer valid with a non-eMachine motherboard.
|
| RUBBISH RUBBISH RUBBISH. there is NOTHING, Carey in the END user licence
| agreement that says that AND YOU DAM WELL KNOW THAT.
|
| --
| Gordon Burgess-Parker
| Systems and Management Accounting
| www.gbpcomputing.co.uk
 
But it wasnt an upgrade of the motherboard, it was a replacement for a broken
motherboard hence I should still be within agreement
 
Please contact eMachine support for further assistance:

Live Chat with eMachine Support
http://www.emachines.com/support/options.html

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

Enjoy all the benefits of genuine Microsoft software:
http://www.microsoft.com/genuine/default.mspx

------------------------------------------------------------------------------------------------------------

:

| But it wasnt an upgrade of the motherboard, it was a replacement for a broken
| motherboard hence I should still be within agreement
 
jason said:
But it wasnt an upgrade of the motherboard, it was a replacement for a
broken motherboard hence I should still be within agreement
Click to expand...

Which is a password-protected site, as has been often mentioned on here and
which Carey well knows so the END USER CANNOT agree to this. NONE of this
has ever been tested in the courts. Why? Because MS knows full well that
any judge would throw them out on their corporate necks. It's all part of
the MS commercial blackmail of OEM manufacturers.
 
Gordon said:
Which is a password-protected site, as has been often mentioned on
here and which Carey well knows so the END USER CANNOT agree to this.
NONE of this has ever been tested in the courts. Why? Because MS
knows full well that any judge would throw them out on their
corporate necks. It's all part of the MS commercial blackmail of OEM
manufacturers.
Click to expand...

Gordon, fwiw, I've just added you to my list. You've done an excellent
job here. <back pat>

All I would point out to Jason is a reiteration of what you've already
argued so very coherently: it is the EULA that controls, period.

rl
--
Rhonda Lea Kirk

If you ever need some proof that time can heal your wounds,
just step inside my heart and walk around these rooms;
where the shadows used to be.... Mary Chapin Carpenter
 
Bob said:
Absolutely correct, no DRIVEL at all! He should contact e-machines as
to the status of his PC.
Click to expand...

The EULA is the only agreement between the end user and Microsoft. All
else falls into the same category that allows unscrupulous salesmen to
make representations they do not intend to honor, i.e., oral
representations or even written representations outside the contract do
not apply.

The principle works both ways; Microsoft cannot have its cake and eat it
too.

This whole situation would make a good basis for a class action suit.
Perhaps when my motherboard dies, I'll see a lawyer. You can be sure
that I will party Carey in if I can figure out a way, because I do
believe that he's cost quite a few people money they did not need to
spend at all.

rl
--
Rhonda Lea Kirk

If you ever need some proof that time can heal your wounds,
just step inside my heart and walk around these rooms;
where the shadows used to be.... Mary Chapin Carpenter
 
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