Needed information

[Peter Downes]

After install updates on a Windows 2000 Pro machine, the computer boots
until before the logon then automatically reboots. It briefly shows the
message "winlogon.exe has generated errors.......".

In place repair does not solve the issue. This happens every time I install
on this PC. Default installation is fine. One of the updates is causing the
problem.

The article below refers to the same problem, but has been removed from
Microsoft's database:

- "Stop Error or Error Message After You Install Windows 2000 SP3:
Winlogon.exe has Generated Errors and will be Shut Down":


http://support.microsoft.com/default.aspx?scid=kb;en-us;812431


Help please!

 

[Dave Patrick]

Check the pc or mobo manufacturer's web site for a system or bios upgrade.
Then try a new install.

To do a clean install, either boot the Windows 2000 install CD-Rom or setup
disks. The set of four install disks can be created from your Windows 2000
CD-Rom; change to the \bootdisk directory on the CD-Rom and execute
makeboot.exe (from dos) or makebt32.exe (from 32 bit) and follow the
prompts.

When you get to the point, delete the existing NTFS and or other partitions
found. After you delete the partition(s) abort the install, then again
restart the pc booting the CD-Rom or setup disks to avoid unexpected drive
letter assignments with your new install.

Be sure to apply these to your new install before connecting to any network.

http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx

You didn't mention the drive controller (possibly SCSI, or ultra DMA, or
ATA100, or raid, or serial ATA), but you may need to boot the Windows 2000
setup disks or CD-Rom and *F6* very early and very important (at setup is
inspecting your system) in the setup to prevent drive controller detection,
and select S to specify additional drivers. Then later you'll be prompted to
insert the manufacturer supplied Windows 2000 driver for your drive's
controller in drive "A"

If you wait and then S to specify additional drivers, then it may be too
late as Windows 2000 Setup at this point may have already assigned the
resources your drive's controller is wanting to use.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| After install updates on a Windows 2000 Pro machine, the computer boots
| until before the logon then automatically reboots. It briefly shows the
| message "winlogon.exe has generated errors.......".
|
| In place repair does not solve the issue. This happens every time I
install
| on this PC. Default installation is fine. One of the updates is causing
the
| problem.
|
| The article below refers to the same problem, but has been removed from
| Microsoft's database:
|
| - "Stop Error or Error Message After You Install Windows 2000 SP3:
| Winlogon.exe has Generated Errors and will be Shut Down":
|
|
| http://support.microsoft.com/default.aspx?scid=kb;en-us;812431
|
|
| Help please!
|
|

 

[Peter Downes]

I have done dozens of clean installs. SP4 is what triggers the failure. One
of the updates bundled in the service pack causes the rebooting problem. I
tried to install updates individually, and it looks like it may be related
to DirectX. Once this update installs, the system is not longer accessible
and I get the following error...."winlogon.exe has generated errors.......".

Check the pc or mobo manufacturer's web site for a system or bios upgrade.
Then try a new install.

To do a clean install, either boot the Windows 2000 install CD-Rom or setup
disks. The set of four install disks can be created from your Windows 2000
CD-Rom; change to the \bootdisk directory on the CD-Rom and execute
makeboot.exe (from dos) or makebt32.exe (from 32 bit) and follow the
prompts.

When you get to the point, delete the existing NTFS and or other partitions
found. After you delete the partition(s) abort the install, then again
restart the pc booting the CD-Rom or setup disks to avoid unexpected drive
letter assignments with your new install.

Be sure to apply these to your new install before connecting to any network.http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx

You didn't mention the drive controller (possibly SCSI, or ultra DMA, or
ATA100, or raid, or serial ATA), but you may need to boot the Windows 2000
setup disks or CD-Rom and *F6* very early and very important (at setup is
inspecting your system) in the setup to prevent drive controller detection,
and select S to specify additional drivers. Then later you'll be prompted to
insert the manufacturer supplied Windows 2000 driver for your drive's
controller in drive "A"

If you wait and then S to specify additional drivers, then it may be too
late as Windows 2000 Setup at this point may have already assigned the
resources your drive's controller is wanting to use.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| After install updates on a Windows 2000 Pro machine, the computer boots
| until before the logon then automatically reboots. It briefly shows the
| message "winlogon.exe has generated errors.......".
|
| In place repair does not solve the issue. This happens every time I
install
| on this PC. Default installation is fine. One of the updates is causing
the
| problem.
|
| The article below refers to the same problem, but has been removed from
| Microsoft's database:
|
| - "Stop Error or Error Message After You Install Windows 2000 SP3:
| Winlogon.exe has Generated Errors and will be Shut Down":
|
|
| http://support.microsoft.com/default.aspx?scid=kb;en-us;812431
|
|
| Help please!
|
|

 

[Dave Patrick]

Check the pc or mobo manufacturer's web site for a system or bios upgrade.
Check all hardware against the HCL


--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I have done dozens of clean installs. SP4 is what triggers the failure. One
| of the updates bundled in the service pack causes the rebooting problem. I
| tried to install updates individually, and it looks like it may be related
| to DirectX. Once this update installs, the system is not longer accessible
| and I get the following error...."winlogon.exe has generated
errors.......".