Need to reinstall windows XP, but don't have disc

[Susan]

Hi,

I need to reinstall windows becuase my computer is just really slow and I
can't install new programs. I can't use many of my already installed
programs anymore either. I've tried a system restore, but I can't go back
far enough in time to before this all started.

I no longer have my windows XP installation disc that came with my Dell
Computer. Does anyone know of any other way to handle this? I don't know if
I can download and install windows to a CD and reinstall to my computer??
I'm afraid to try because I don't want to mess anything up. I'm not exactly
a whiz at this type of thing. I get around very well, when I run into
problems, I'm stuck!!

If anyone has any suggestions, I'd really appreciate your help! Thanks!!!

Susan

 

[Patrick Keenan]

Hi,

I need to reinstall windows becuase my computer is just really slow and I
can't install new programs. I can't use many of my already installed
programs anymore either. I've tried a system restore, but I can't go back
far enough in time to before this all started.

I no longer have my windows XP installation disc that came with my Dell
Computer. Does anyone know of any other way to handle this?

Yes. Call Dell and order a replacement disc. There will be a modest
charge.

If you happen to know someone who has a genuinely identical Dell model,
their disc may work.

I don't know if
I can download and install windows to a CD and reinstall to my computer??

Nope. You need an install CD.

I'm afraid to try because I don't want to mess anything up. I'm not
exactly
a whiz at this type of thing. I get around very well, when I run into
problems, I'm stuck!!

If anyone has any suggestions, I'd really appreciate your help! Thanks!!!

Susan

On the back or bottom of your Dell is a sticker that says "Service Tag" and
has numbers and letters. Those will identify the exact model and
configuration to Dell, so you can order for the correct system.

Just call Dell and order the CD. You will also need the drivers, this will
either be a separate disc or you can use the Service Tag at the Dell support
site and be directed to a page with the correct drivers for your system.

If Dell sends you a "System Recovery" disc instead of an XP Install disc,
you won't need the drivers separately; these will be built-in.

HTH
-pk

 

[Gerry]

Susan

A new install may or may not solve your problem. Try another approach
and discover why it is slow.

How much RAM memory?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

What is the CPU speed?

I would be interested in seeing a Disk Defragmenter report . Open Disk
Defragmenter and click on Analyse. Select View Report and click on Save
As and Save. Now find VolumeC.txt in your My Documents Folder and post a
copy. Do this before running Disk Defragmenter as it is more
informative.

Select Start, All Programs, Accessories, System Tools, Disk CleanUp to
Empty your Recycle Bin and Remove Temporary Internet Files. Also
select Start, All Programs, accessories, System Tools, Disk CleanUp,
More Options, System Restore and remove all but the latest System
Restore point. Run Disk Defragmenter.

Are there any problems indicated in the System and Application logs?

Please post copies of all Error and Warning Reports appearing in the
System and Application logs in Event Viewer relating to the last boot in
normal mode . No Information Reports or Duplicates please. Indicate
which also appear in a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Ken Blake, MVP]

Hi,

I need to reinstall windows becuase my computer is just really slow and I
can't install new programs.

In my view, reinstalling Windows because you have a problem is most
often the wrong approach--a serious mistake. Besides being a lot of
trouble, if you reformat and reinstall without finding out what caused
your problem, you will very likely repeat the behavior that caused it,
and quickly find yourself back in exactly the same situation.

My recommendation is to describe your situation and problems here in
detail and, it's likely that one of us can help you solve. Worst case,
you may have to reinstall, but you should treat it as a last resort.

I can't use many of my already installed
programs anymore either. I've tried a system restore, but I can't go back
far enough in time to before this all started.

I no longer have my windows XP installation disc that came with my Dell
Computer. Does anyone know of any other way to handle this? I don't know if
I can download and install windows to a CD and reinstall to my computer??

No. Contact Dell. They should be able to provide you with a CD, but
there will be some charge (probably not very great).

 

[Susan]

Thanks for your input everyone. You are so much help. I think I know when
the problem started. I installed reg cure about a year ago because my
computer was getting very slow. It really sped things up, but that seems to
be when the trouble started. I could no longer access my remote access site
for my job. That was the first indication. I was also no longer able to
download the software needed to access this site. I really didn't see any
other problems other than that.

Then, about 4 months ago, I sent an ecard. When I did that, I guess part of
the agreement (which of course I didn't bother reading) was downloading and
installing incredimail software. My computer was almost impossible to use
after that. I uninstalled the software, but it's still there. It keeps
asking me to reinstall.

I think that's probably the biggest part of my problem, but of course, I'm
no expert so I can't be sure.

Gerry, in response to your request, I think this is the info you wanted. I
posted my application and system errors, my defrag report.

These are errors from my applications log:

1.
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 10/20/2008
Time: 11:42:48 PM
User: N/A
Computer: DELL
Description:
Faulting application tfswctrl.exe, version 1.4.5.1, faulting module
user32.dll, version 5.1.2600.3099, fault address 0x00008ade.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 74 66 73 ure tfs
0018: 77 63 74 72 6c 2e 65 78 wctrl.ex
0020: 65 20 31 2e 34 2e 35 2e e 1.4.5.
0028: 31 20 69 6e 20 75 73 65 1 in use
0030: 72 33 32 2e 64 6c 6c 20 r32.dll
0038: 35 2e 31 2e 32 36 30 30 5.1.2600
0040: 2e 33 30 39 39 20 61 74 .3099 at
0048: 20 6f 66 66 73 65 74 20 offset
0050: 30 30 30 30 38 61 64 65 00008ade
0058: 0d 0a ..

2. - this is the error I get when I tried to install my MP3 software and any
other software.

Event Type: Error
Event Source: .NET Runtime
Event Category: None
Event ID: 0
Date: 10/26/2008
Time: 12:09:01 AM
User: N/A
Computer: DELL
Description:
The description for Event ID ( 0 ) in Source ( .NET Runtime ) cannot be
found. The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. You may be able
to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event: .NET
Runtime version 1.1.4322.573- SL174.tmp - Common Language Runtime Debugging
Services: Application has generated an exception that could not be handled.

Process id=0x264 (612), Thread id=0x1f0 (496).

Click OK to terminate the application.
Click CANCEL to debug the application..


These are my system errors:

1.
Event Type: Error
Event Source: Windows Update Agent
Event Category: Installation
Event ID: 20
Date: 10/26/2008
Time: 12:09:30 AM
User: N/A
Computer: DELL
Description:
Installation Failure: Windows failed to install the following update with
error 0x80070643: Microsoft .NET Framework 1.1 Service Pack 1.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 38 sult=0x8
0010: 30 30 37 30 36 34 33 20 0070643
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 36 46 35 44 43 38 ={6F5DC8
0028: 32 38 2d 30 46 30 35 2d 28-0F05-
0030: 34 35 37 37 2d 39 41 38 4577-9A8
0038: 41 2d 37 34 41 42 31 43 A-74AB1C
0040: 42 45 30 30 41 39 7d 20 BE00A9}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 31 Number=1
0058: 30 35 20 00 05 .

2.
Event Type: Error
Event Source: atapi
Event Category: None
Event ID: 9
Date: 10/26/2008
Time: 12:59:27 AM
User: N/A
Computer: DELL
Description:
The device, \Device\Ide\IdePort1, did not respond within the timeout period.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0f 00 50 00 01 00 a4 00 ..P...¤.
0008: 00 00 00 00 09 00 04 c0 .......À
0010: 00 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 07 00 00 00 ........
0038: 40 00 00 0e 00 00 01 00 @.......
0040: ff 20 0a 12 48 01 00 10 ÿ ..H...
0048: 00 00 00 00 04 00 00 00 ........
0050: 78 1d 78 86 f8 13 6e 86 x.x†ø.n†
0058: 00 00 00 00 e8 c4 61 86 ....èÄa†
0060: 01 00 00 00 00 00 00 00 ........
0068: 4a 01 00 00 52 00 00 00 J...R...
0070: 08 00 00 00 00 00 00 00 ........

3. This was a warning, with an error to follow.
Event Type: Warning
Event Source: Dhcp
Event Category: None
Event ID: 1003
Date: 10/26/2008
Time: 12:04:33 AM
User: N/A
Computer: DELL
Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 000CF18D1A56. The
following error occurred:
The semaphore timeout period has expired. . Your computer will continue to
try and obtain an address on its own from the network address (DHCP) server.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 79 00 00 00 y...

4. This was the error that came after the warning
Event Type: Error
Event Source: Dhcp
Event Category: None
Event ID: 1000
Date: 10/26/2008
Time: 12:04:33 AM
User: N/A
Computer: DELL
Description:
Your computer has lost the lease to its IP address 71.224.8.206 on the
Network Card with network address 000CF18D1A56.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

5.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 10/20/2008
Time: 10:24:39 AM
User: N/A
Computer: DELL
Description:
The PfModNT service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

5.
Event Type: Error
Event Source: W32Time
Event Category: None
Event ID: 29
Date: 10/20/2008
Time: 9:52:42 AM
User: N/A
Computer: DELL
Description:
The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible. No
attempt to contact a source will be made for 14 minutes. NtpClient has no
source of accurate time.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

The following is my Defrag Report:

Volume local disc (C (F
Volume size = 74.50 GB
Cluster size = 4 KB
Used space = 17.29 GB
Free space = 57.21 GB
Percent free space = 76 %

Volume fragmentation
Total fragmentation = 6 %
File fragmentation = 13 %
Free space fragmentation = 0 %

File fragmentation
Total files = 90,342
Average file size = 281 KB
Total fragmented files = 6,659
Total excess fragments = 24,571
Average fragments per file = 1.27

Pagefile fragmentation
Pagefile size = 1.50 GB
Total fragments = 1

Folder fragmentation
Total folders = 7,821
Fragmented folders = 48
Excess folder fragments = 661

Master File Table (MFT) fragmentation
Total MFT size = 126 MB
MFT record count = 98,495
Percent MFT in use = 76 %
Total MFT fragments = 3

--------------------------------------------------------------------------------
Fragments File Size Most fragmented files
1,103 5 MB \WINDOWS\msxml4-KB936181-enu.LOG
717 47 MB \Program Files\Common Files\Symantec
Shared\SymcData\nco1.0defs\latest-hub-webauth.sql.bin
627 47 MB \Program Files\Common Files\Symantec
Shared\SymcData\nco1.0defs\concat-webauth.sql.bin
294 27 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\BinHub\virscan7.dat
259 17 MB \System Volume
Information\_restore{7B67F6C6-AC8A-4555-B76E-323029F21CBD}\RP1269\A0205933.exe
241 15 MB \System Volume
Information\_restore{7B67F6C6-AC8A-4555-B76E-323029F21CBD}\RP1280\A0206534.exe
185 12 MB \System Volume
Information\_restore{7B67F6C6-AC8A-4555-B76E-323029F21CBD}\RP1280\A0206508.rbf
163 10 MB \System Volume
Information\_restore{7B67F6C6-AC8A-4555-B76E-323029F21CBD}\RP1269\A0205950.rbf
158 10 MB \System Volume
Information\_restore{7B67F6C6-AC8A-4555-B76E-323029F21CBD}\RP1269\A0205811.rbf
148 9 MB \System Volume
Information\_restore{7B67F6C6-AC8A-4555-B76E-323029F21CBD}\RP1280\A0206477.rbf
136 8 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_27944.xml
136 8 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_28244.xml
135 8 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_27524.xml
135 8 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_28094.xml
133 8 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_28394.xml
128 8 MB
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_28393.xml
106 448 KB \Documents and Settings\Susan Bea\Local
Settings\Temporary Internet Files\Content.IE5\SBZSWHQX
103 428 KB \Documents and Settings\Susan Bea\Local
Settings\Temporary Internet Files\Content.IE5\SBB7SN9O
99 400 KB \Documents and Settings\Susan Bea\Local
Settings\Temporary Internet Files\Content.IE5\7CY87PFB
97 492 KB
\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e
95 6 MB \System Volume
Information\_restore{7B67F6C6-AC8A-4555-B76E-323029F21CBD}\RP1269\A0205834.rbf
92 8 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\BinHub\virscan5.dat
90 6 MB \System Volume
Information\_restore{7B67F6C6-AC8A-4555-B76E-323029F21CBD}\RP1269\A0205982.dll
90 404 KB \Documents and Settings\Susan Bea\Local
Settings\Temporary Internet Files\Content.IE5\MHKH4BE9
89 5 MB \Program Files\Common Files\Symantec
Shared\VirusDefs\BinHub\esrdef.bin
74 4 MB \Program Files\Common Files\Symantec
Shared\SymcData\nco1.0defs\20081027.002\Identifiers.xml.bin
72 4 MB \Program Files\Common Files\Symantec
Shared\SymcData\nco1.0defs\20081026.001\Identifiers.xml.bin
72 6 MB \WINDOWS\ie7updates\KB956390-IE7\ieframe.dll
68 4 MB \Program Files\Common Files\Symantec
Shared\SymcData\nco1.0defs\20081027.002\full-webauth.sql.bin
68 4 MB \Program Files\Common Files\Symantec
Shared\SymcData\nco1.0defs\20081026.001\full-webauth.sql.bin


This is my performance info:

Total: 506832
Limit: 2520784
Peak: 813700

This is a copy and paste from my system information which also indicates I
have 2gb of ram:

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name DELL
System Manufacturer Dell Computer Corporation
System Model Dimension 4600i
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2593 Mhz
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2593 Mhz
BIOS Version/Date Dell Computer Corporation A07, 11/6/2003
SMBIOS Version 2.3
Windows Directory F:\WINDOWS
System Directory F:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180
(xpsp_sp2_rtm.040803-2158)"
User Name DELL\Susan Bea
Time Zone Eastern Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 469.65 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.40 GB
Page File F:\pagefile.sys




I'm also going to call dell to get a disc.

 

[smlunatick]

Thanks for your input everyone.  You are so much help.   I think I know when
the problem started.  I installed reg cure about a year ago because my
computer was getting very slow.  It really sped things up, but that seems to
be when the trouble started.  I could no longer access my remote accesssite
for my job.  That was the first indication.  I was also no longer able to
download the software needed to access this site.  I really didn't see any
other problems other than that.  

Then, about 4 months ago, I sent an ecard.  When I did that, I guess part of
the agreement (which of course I didn't bother reading) was downloading and
installing incredimail software.  My computer was almost impossible to use
after that.  I uninstalled the software, but it's still there.  It keeps
asking me to reinstall.

I think that's probably the biggest part of  my problem, but of course,I'm
no expert so I can't be sure.

Gerry, in response to your request, I think this is the info you wanted.  I
posted my application and system errors, my defrag report.  

These are errors from my applications log:

1.
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date:  10/20/2008
Time:  11:42:48 PM
User:  N/A
Computer: DELL
Description:
Faulting application tfswctrl.exe, version 1.4.5.1, faulting module
user32.dll, version 5.1.2600.3099, fault address 0x00008ade.

For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 74 66 73   ure  tfs
0018: 77 63 74 72 6c 2e 65 78   wctrl.ex
0020: 65 20 31 2e 34 2e 35 2e   e 1.4.5.
0028: 31 20 69 6e 20 75 73 65   1 in use
0030: 72 33 32 2e 64 6c 6c 20   r32.dll
0038: 35 2e 31 2e 32 36 30 30   5.1.2600
0040: 2e 33 30 39 39 20 61 74   .3099 at
0048: 20 6f 66 66 73 65 74 20    offset
0050: 30 30 30 30 38 61 64 65   00008ade
0058: 0d 0a                     ..      

2. - this is the error I get when I tried to install my MP3 software and any
other software.

Event Type:     Error
Event Source:   .NET Runtime
Event Category: None
Event ID:       0
Date:           10/26/2008
Time:           12:09:01 AM
User:           N/A
Computer:       DELL
Description:
The description for Event ID ( 0 ) in Source ( .NET Runtime ) cannot be
found. The local computer may not have the necessary registry informationor
message DLL files to display messages from a remote computer. You may be able
to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event: .NET
Runtime version 1.1.4322.573- SL174.tmp - Common Language Runtime Debugging
Services: Application has generated an exception that could not be handled.

Process id=0x264 (612), Thread id=0x1f0 (496).

Click OK to terminate the application.
Click CANCEL to debug the application..

These are my system errors:

1.
Event Type:     Error
Event Source:   Windows Update Agent
Event Category: Installation
Event ID:       20
Date:           10/26/2008
Time:           12:09:30 AM
User:           N/A
Computer:       DELL
Description:
Installation Failure: Windows failed to install the following update with
error 0x80070643: Microsoft .NET Framework 1.1 Service Pack 1.

For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 69 6e 33 32 48 52 65   Win32HRe
0008: 73 75 6c 74 3d 30 78 38   sult=0x8
0010: 30 30 37 30 36 34 33 20   0070643
0018: 55 70 64 61 74 65 49 44   UpdateID
0020: 3d 7b 36 46 35 44 43 38   ={6F5DC8
0028: 32 38 2d 30 46 30 35 2d   28-0F05-
0030: 34 35 37 37 2d 39 41 38   4577-9A8
0038: 41 2d 37 34 41 42 31 43   A-74AB1C
0040: 42 45 30 30 41 39 7d 20   BE00A9}
0048: 52 65 76 69 73 69 6f 6e   Revision
0050: 4e 75 6d 62 65 72 3d 31   Number=1
0058: 30 35 20 00               05 .    

2.
Event Type:     Error
Event Source:   atapi
Event Category: None
Event ID:       9
Date:           10/26/2008
Time:           12:59:27 AM
User:           N/A
Computer:       DELL
Description:
The device, \Device\Ide\IdePort1, did not respond within the timeout period.

For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0f 00 50 00 01 00 a4 00   ..P...¤.
0008: 00 00 00 00 09 00 04 c0   .......À
0010: 00 01 00 00 00 00 00 00   ........
0018: 00 00 00 00 00 00 00 00   ........
0020: 00 00 00 00 00 00 00 00   ........
0028: 00 00 00 00 00 00 00 00   ........
0030: 00 00 00 00 07 00 00 00   ........
0038: 40 00 00 0e 00 00 01 00   @.......
0040: ff 20 0a 12 48 01 00 10   ÿ ..H...
0048: 00 00 00 00 04 00 00 00   ........
0050: 78 1d 78 86 f8 13 6e 86   x.x†ø.n†
0058: 00 00 00 00 e8 c4 61 86   ....èÄa†
0060: 01 00 00 00 00 00 00 00   ........
0068: 4a 01 00 00 52 00 00 00   J...R...
0070: 08 00 00 00 00 00 00 00   ........

3.  This was a warning, with an error to follow.
Event Type:     Warning
Event Source:   Dhcp
Event Category: None
Event ID:       1003
Date:           10/26/2008
Time:           12:04:33 AM
User:           N/A
Computer:       DELL
Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 000CF18D1A56.  The
following error occurred:
The semaphore timeout period has expired. . Your computer will continue to
try and obtain an address on its own from the network address (DHCP) server.

For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.asp.
Data:
0000: 79 00 00 00               y...    

4.  This was the error that came after the warning
Event Type:     Error
Event Source:   Dhcp
Event Category: None
Event ID:       1000
Date:           10/26/2008
Time:           12:04:33 AM
User:           N/A
Computer:       DELL
Description:
Your computer has lost the lease to its IP address 71.224.8.206 on the
Network Card with network address 000CF18D1A56.

For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.asp.

5.
Event Type:     Error
Event Source:   Service Control Manager
Event Category: None
Event ID:       7000
Date:           10/20/2008
Time:           10:24:39 AM
User:           N/A
Computer:       DELL
Description:
The PfModNT service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.asp.

5.
Event Type:     Error
Event Source:   W32Time
Event Category: None
Event ID:       29
Date:           10/20/2008
Time:           9:52:42 AM
User:           N/A
Computer:       DELL
Description:
The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.  No
attempt to contact a source will be made for 14 minutes. NtpClient has no
source of accurate time.

For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.asp.

The following is my Defrag Report:

Volume local disc (C (F
    Volume size                                = 74.50 GB
    Cluster size                               = 4 KB
    Used space                                 = 17.29 GB
    Free space                                 = 57.21 GB
    Percent free space                         = 76 %

Volume fragmentation
    Total fragmentation                        = 6 %
    File fragmentation                         = 13 %
    Free space fragmentation                   = 0 %

File fragmentation
    Total files                                = 90,342
    Average file size                         = 281 KB
    Total fragmented files                     = 6,659
    Total excess fragments                     = 24,571
    Average fragments per file                 = 1.27

Pagefile fragmentation
    Pagefile size                             = 1.50 GB
    Total fragments                            = 1

Folder fragmentation
    Total folders                             = 7,821
    Fragmented folders                         = 48
    Excess folder fragments                    = 661

Master File Table (MFT) fragmentation
    Total MFT size                             = 126 MB
    MFT record count                           = 98,495
    Percent MFT in use                         = 76 %
    Total MFT fragments                        = 3

--------------------------------------------------------------------------------
Fragments       File Size       Most fragmented files
1,103           5 MB            \WINDOWS\msxml4-KB936181-enu.LOG
717             47 MB           \Program Files\Common Files\Symantec
Shared\SymcData\nco1.0defs\latest-hub-webauth.sql.bin
627             47 MB           \Program Files\Common Files\Symantec
Shared\SymcData\nco1.0defs\concat-webauth.sql.bin
294             27 MB           \Program Files\Common Files\Symantec
Shared\VirusDefs\BinHub\virscan7.dat
259             17 MB           \System Volume
Information\_restore{7B67F6C6-AC8A-4555-B76E-323029F21CBD}\RP1269\A0205933.exe
241             15 MB           \System Volume
Information\_restore{7B67F6C6-AC8A-4555-B76E-323029F21CBD}\RP1280\A0206534.exe
185             12 MB           \System Volume
Information\_restore{7B67F6C6-AC8A-4555-B76E-323029F21CBD}\RP1280\A0206508.rbf
163             10 MB           \System Volume
Information\_restore{7B67F6C6-AC8A-4555-B76E-323029F21CBD}\RP1269\A0205950.rbf
158             10 MB           \System Volume
Information\_restore{7B67F6C6-AC8A-4555-B76E-323029F21CBD}\RP1269\A0205811.rbf
148             9 MB            \System Volume
Information\_restore{7B67F6C6-AC8A-4555-B76E-323029F21CBD}\RP1280\A0206477.rbf
136             8 MB            
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_27944.xml
136             8 MB            
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_28244.xml
135             8 MB            
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_27524.xml
135             8 MB            
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_28094.xml
133             8 MB            
\WINDOWS\PCHealth\HelpCtr\DataColl\CollectedData_28394.xml
128             8 MB            
...

read more »

Most Registry "optimization" tools (RegCure) can / will create
problems with in Windows. At first, they will speed up most Windows
but in the long term use, they cause havoc.

 

[Twayne]

Most Registry "optimization" tools (RegCure) can / will create
problems with in Windows. At first, they will speed up most Windows
but in the long term use, they cause havoc.

That's BS. A registry problem either shows up when it's created or it
doesn't about 99.99% of the time. It either did or it didn't.

 

[Gerry]

Susan

Faulting application tfswctrl.exe - tfswctrl.exe is an essential process
for HP's packet writing software which burns data to CD's using
Microsoft Windows explorer. Source:
http://www.liutilities.com/products/wintaskspro/processlibrary/tfswctrl/
-do not download any software from uniblue.

The normal way to try to remedy the problem would be to uninstall and
reinstall through Add / Remove Programs HP's packet writing software.

Event Source: .NET Runtime -This error could well be caused by the
failed instalation of Microsoft .NET Framework 1.1 Service Pack 1.

Installation Failure: Windows failed to install the following update
with error 0x80070643: Microsoft .NET Framework 1.1 Service Pack 1.

When you have problems with downloads from Microsoft you need to get
the Error code.

Select, Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History and click on the Failed Icon
(if any) in the Status Column.

The device, \Device\Ide\IdePort1, did not respond within the timeout
period.

This probably refers to a DVD or CD drive, although a hard drive is not
impossible. What drives do you have? It could be resolved by
reinstalling HP's packet writing software. There are some other
possibilities in the link, which follows:
http://www.eventid.net/display.asp?eventid=9&eventno=2060&source=atapi&phase=1

This problem could give you grief if you try to reinstall Windows XP if
it is a hardware problem as instanced by Wgalway in the link.

Your computer was not able to renew its address from the network (from
the DHCP Server) for the Network Card with network address
000CF18D1A56.

This is the type of error that can resolve itself by restarting your
computer. You might be best served by resolving the other problems first
if this error keeps repeating.

Your computer has lost the lease to its IP address 71.224.8.206 on the
Network Card with network address 000CF18D1A56

This is the type of error that can resolve itself by restarting your
computer. You might be best served by resolving the other problems first
if this error keeps repeating.

The PfModNT service failed to start due to the following error: The
system cannot find the file specified.

This error relates to a Creative Labs sound card. Does it work? Have you
made changes. Are there any yellow question marks in Device Manager?
Right click on the My Computer icon on your Desktop and select
Properties, Hardware,Device Manager. If yes what is the Device Error
code?

It is not worth spending on Event ID:29. It has no real impact on
anything.

In your Disk Defragmenter Report this line has me puzzled? "Volume local
disc (C (F" It should either refer to Volume C or Volume F. Not
both! Normally the system volume is C. It is unusual to get anything
other than C. However, the details from System Information also refer to
F!

Please check how you drive(s) are partitioned in Disk Management. Start,
Control Panel, Administrative Tools, Computer Management, Disk
Management.

You say you have 2 gb of RAM. The System Information report, however,
says only 1 gb of RAM. Either you are mistaken or your system is not
recognising some of your memory. The system could be pushing RAM to
it's limits and resorting to the pagefile. This could be slowing things.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[AGrigorof]

Some comments about the event ids that you mentioned along with links
for each event to www.eventid.net.

Event id 1000 from Application Error - basically indicates that the
tfswctrl.exe CD burning program crashed - a very generic error,
doesn't really tell you why it crashed. Unless it happens all the time
it could be just a fluke (a bug in the program).
http://www.eventid.net/display.asp?eventid=1000&eventno=1475&source=Application Error&phase=1

Event id 0 from .NET Runtime - If a program that is using .NET (the
latests programming environment from Microsoft) crashes, the .NET
Runtime records this message and a cause of the failure (if possible).
In your case it says Application has generated an exception that could
not be handled. in other words, it crashed ungracefully (i.e.
programming error, bug in program).
http://www.eventid.net/display.asp?eventid=0&eventno=2142&source=.NET Runtime&phase=1

Event id 20 from Windows Update Agent - It just means that the update
from Microsoft failed for the .NET Service Pack 1. Error code
0x80070643 is not that useful, more or less translates to "the update
failed and I don't know why". Do you have enough free space on the C:
drive? Now, the fact that you don't have this update (.NET Service
Pack 1) may be an explanation for the event id 0 from .NET Runtime
(the program crashing may need this service pack).
http://www.eventid.net/display.asp?eventid=20&eventno=5343&source=Windows Update Agent&phase=1

Event id 9 from atapi - This could be just a scratched CD (the best
case)... does it happen often?
http://www.eventid.net/display.asp?eventid=9&eventno=2060&source=atapi&phase=1

Event ids 1003 and 1000 from DHCP - Given the IP address mentioned in
the event (71.224.8.206) most probably this indicates that your
comptuter was unable to connect to you Internet provider (to obtain an
IP address). It also indicates that your PC is connected directly to
the Internet and these days that's not advisable, especially if your'e
"not exactly a whiz at this type of thing". Investing in a small
router is well worth it. Again, if this is just one occurence it could
mean just a temporary problem with your Internet provider or simply
the IP address that you had before cannot be reassigned to you and you
will get a different one (and that's fine as everything is
automatically done).
http://www.eventid.net/display.asp?eventid=1003&eventno=1478&source=DHCP&phase=1
http://www.eventid.net/display.asp?eventid=1000&eventno=1921&source=Dhcp&phase=1

Event id 7000 from Service Control Manager - This event indicates that
the required software for a certain hardware device was not started.
The driver specified is PfModNT and that is used by some MP3 players.
Chances are that the installation of the MP3 player that you mentioned
failing did not have the chance to put all the required files and
settings in place (so this message is a consequence of that failure).
http://www.eventid.net/display.asp?eventid=7000&eventno=108&source=Service Control Manager&phase=1

Event id 29 W32Time - Indicates the fact that the computer was unable
to synchronize the clock with an Internet time server. If you had
Internet connectivity problems than that explains it.
http://www.eventid.net/display.asp?eventid=29&eventno=1524&source=W32Time&phase=1

Overall, these events don't bring too much additional information
about what's wrong with your system. Some suggestions:
- Make sure that you have enough free hard disk space on C: drive, at
least 2-3 GB (many problems can happen if you are running out of disk
space)
- Usey Add/Remove Programs to uninstall any software that you know for
sure you dont' need
- Apply all the service packs and hotfixed recommended by Microsoft
(use Windows Update)
- Do an antivirus check on the entire computer (use a free online scan
like House Call from Trend Micro http://housecall.trendmicro.com/)
- Run a chkdsk against the C: drive (from a command line run: CHKDSK
C:/F). BEFORE that, backup all the data you believe is important to
another disk or on a CD/DVD

If that doesn't help, you may indeed need to reinstall (and for that
obtain the required CDs from Dell as suggested).

Regards,

Adrian

 

[Susan]

Thank you again everyone!

Gerry - My CD burner seems to work fine. If there's a problem with it, I
guess it hasn't affected it's performance. At least to my knowlege. Which
isn't very much I have to admit

I uninstalled every program I don't use or really need about a month ago and
defraged after that. Didn't help much that time. It has helped in the past,
but not in this instance.

Now in response to your other questions, I've tried to copy and pasted the
info you asked for, but I'm not able to paste an image.

****This error relates to a Creative Labs sound card. Does it work? Have you
made changes. Are there any yellow question marks in Device Manager?
Right click on the My Computer icon on your Desktop and select
Properties, Hardware,Device Manager. If yes what is the Device Error
code?****

In my device manager it states my processor is 2gb? The last info I pasted
about my processor was a copy and past from my system information so maybe
your right about the problem?

The only yellow question mark I saw in device manager was on the help button
at the top of the page? I opened the entire console tree and didn't see
anything else.

****Please check how you drive(s) are partitioned in Disk Management. Start,
Control Panel, Administrative Tools, Computer Management, Disk
Management.****

This is the info from Disk Management. I do think my drives are
partitioned. I vaguely remember something about that. And, as you'll see
below, my disk management states that too.

Volume: Local disc (C (F):
Layout: Partition
Type: Basic
File System: NTFS
Status: Healthy (System)
Capacity: 74.5 GB
Free Space: 57.42 GB
%Free: 77%
Fault Tolerance: No
Overhead: 0%

Gerry, thank you so much for your patience and all of the time you are
spending trying to help me. Do you think it might be easier for me to just
reinstall windows since I have absolutely no clue what I'm doing? Or should
I give in and pay for someone to do this for me?

smlunatick - I don't know anywhere near as much as you guys do about this
stuff. I couldn't even begin to touch your knowledge, but my problems did
seem to start just a month or two after downloading and using Reg Cure on a
weekly basis. So, you may very well be right. My computer was slow, but had
no problems at all. Then I accidentally installed the incredimail and that
seemed to be the icing on the cake.

Thanks again all and HAPPY HALLOWEEN!!