Need to recover WinXP Home User Files

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi, I am in the process of formatting and cleaning a customer's computer.
They had windows XP Home (SP2) installed, but the system was trashed (XP Home
would not start up). They had me put windows XP Professional on there fresh
(without formatting). However, I can't access the old XP Home user File in
Documents and Settings in order to clean out the rest of his files. CAn
anyone explain to me how to get to those files? (I get 'Access Denied' when
I try to access the folder).
 
Avatar said:
Hi, I am in the process of formatting and cleaning a customer's
computer. They had windows XP Home (SP2) installed, but the system
was trashed (XP Home would not start up). They had me put windows XP
Professional on there fresh (without formatting). However, I can't
access the old XP Home user File in Documents and Settings in order
to clean out the rest of his files. CAn anyone explain to me how to
get to those files? (I get 'Access Denied' when I try to access the
folder).

How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421
 

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