Need to install again Windows XP version 2002

[confiant]

Hello,

I have an ACER laptop bought two years ago. I could'nt find the windows XP
CD. Recently I have had an attack (spyware, malware, etc.). After cleaning
the computer with SpywareDoctor some files were lost. Now I can't configure
services anymore ; a message say that plu-and-play or another needed service
is not activated. And during the cleaning operation I have had limited the
services. so now, I don't have acces to usb keys, neither to network nor
wifi. In addition I can't create CD or DBD anymore. En bref, c'est grave.
I tried to install SP2 from a disk I have, it didn't work because
cryptography service to check the hash code of the disk cannot be activated
I tried to install an old version of windows xp, i have a message telling
that i will loose all my configuration since the installed version is more
recent tahn the one i tried to install
Can anyone help me where I can download Windows XP version 2002 home edition?
Does anyone have a clue what are the missing files to make the services
configurables?

Thanks for any help

 

[Bob I]

You will need to contact Acer for a repacement CD

 

[David B.]

You can't download it, you will need to Contact Acer for replacement
installation media.

 

[confiant]

Thanks to you both

I have followed your advice and have sent a message to Acer support.

But, do you have any idea why I can't open the propertioes dialog to
configure the services. Is there anything to check. The message I get when I
try to open the properties dialog for a service i tells that plug-and-play
service or another needed service is not activated; And I get this message
for any service I try to configure

 

[Bob I]

" Recently I have had an attack (spyware, malware, etc.). After cleaning
the computer with SpywareDoctor some files were lost", is probably only
surface damage.