Need help with SP 2 (or SP 3)

P

PerkyPenny

Hello all,

I am in dire need of help and hopeful that I can get the assistance that I
need.

My hubby downloaded a virus on my computer one day last week. It was quite
nasty and I had to do a system restore. I ended up having to do a Destructive
System Restore to get everything right again. (The virus would not allow me
to access any of my documents, music, etc. When I clicked on the Start
button, it wouldn't even bring up my control panel or anything)

I did the destructive restore and everything has been working fine. My
computer automatically downloaded all the updates and when it installs the SP
3 (or even SP2) and tells me to restart my computer my computer will reboot
up to the windows xp logo screen and then a screen comes up and tells me that
there is a problem with windows being able to start correctly. It asks if I
want to start is safe mode, a few other modes or normal mode and will count
down from 30 seconds to zero and then attempt to reboot again. Regardless of
what mode I choose, I will get the same results....the logo page, the error
page...over and over until I do a system restore on the system.

I even attempted to download the SP2 and the same thing happened!!

Am I doomed to a life of no SP or is there a fix for this??

I REALLY appreciate any help! :)
 
D

db.·.. >

sometimes basic
hardware failure
can produce instability
of the o.s.

the faulty or failing
hardware can be
misinterpreted as
an infection.

i would do your factory
restore again and
disable the updating
feature by unplugging
the modem or telephone
line from the computer.

then operate your computer
as is for a couple of days
but ensure the automatic
updating feature is turned
off.

in the interim, you might
find what the problem is
that is interfering with
the updates.
 
K

Kayman

Hello all,

I am in dire need of help and hopeful that I can get the assistance that I
need.

My hubby downloaded a virus on my computer one day last week. It was quite
nasty and I had to do a system restore. I ended up having to do a Destructive
System Restore to get everything right again. (The virus would not allow me
to access any of my documents, music, etc. When I clicked on the Start
button, it wouldn't even bring up my control panel or anything)

I did the destructive restore and everything has been working fine. My
computer automatically downloaded all the updates and when it installs the SP
3 (or even SP2) and tells me to restart my computer my computer will reboot
up to the windows xp logo screen and then a screen comes up and tells me that
there is a problem with windows being able to start correctly. It asks if I
want to start is safe mode, a few other modes or normal mode and will count
down from 30 seconds to zero and then attempt to reboot again. Regardless of
what mode I choose, I will get the same results....the logo page, the error
page...over and over until I do a system restore on the system.

I even attempted to download the SP2 and the same thing happened!!

Am I doomed to a life of no SP or is there a fix for this??

I REALLY appreciate any help! :)
Click to expand...

This may be of assistance:
http://msinfluentials.com/blogs/jes...ed-computer-boot-after-installing-xp-sp3.aspx
 

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