need help with setting up printer

[john]

I am running windows xp home edition and am trying to
install a hewlett-packard printer 950 and it says that it
is not compadible with my system. How do I get it to work
with my system. It will not download any of the files.

 

[Guest]

-----Original Message-----
I am running windows xp home edition and am trying to
install a hewlett-packard printer 950 and it says that it
is not compadible with my system. How do I get it to work
with my system. It will not download any of the files.
.
You might try, uninstalling then rebooting your

computer. Then go to www.microsoft.com and update your
drivers..let microsoft scan for any updates. Then go to
www.hewlettpackard.com and let them scan for any updated
drivers they might have for your model..also, their techs
are very helpful

 

[Bruce Sanderson]

Well, I don't know where you see that statement, but Windows XP comes with a
driver for the HP DeskJet 950 series, or you can download one from
http://welcome.hp.com/country/us/en/software_drivers.html.

At the page above, key "950" in the text box and click on the double arrow.
There are also "setup and install" instructions available at the same site.

 

[Alan Morris\(MSFT\)]

If you are attempting to install the driver that came with the printer it
may be the blocked driver. This driver will cause your system to bugcheck
so we attempt to prevent the driver from being installed. There is a driver
that shipped with XP for this model use the "HP DeskJet 950C/952C/959C"
driver. If HP has a driver newer than 6/2001 then you can download that
from HP and install.

"HP DeskJet 950C Series" = "HP DeskJet 950C/952C/959C", 1, 1, "6/1/2001"


; This section gives the model name mapping.
;
; 1) The syntax is
;
; "<Broken OEM model name>" = "<In-box model name>", WksLevel, SrvLevel,
"mm/dd/yyyy",
; WksLevel is the warning level on a workstation: 2 = warn, 1=block
; SrvLevel is the warning level on a server: 2 = warn, 1=block
; If the date field is used, only drivers with core driver DLLs older
than this date will be deleted.
; Make sure year is given in a 4 digit format (i.e. not 98 but 1998)

--
Alan Morris
Microsoft Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.