NEED HELP WITH MICROSOFT POP-UP

K

KATHY GRACE

MY COMPUTOR A WINDOWS XP HOME ADDITION KEEP SENDING ME A
MESSAGE THAT MY COMPUTOR IS LOCKED AND ONLY I OR AN
ADMINISTRAOR CON UNLOCK IT IT ALSO ASKS FOR MY PASSWORD
WHICH I PUT IN IT IS THE SAME PASSWORD I USE TO SIGN ON
BUT THE MICROSOFT MESSAGE SAYS THAT I AM USING THE WRONG
PASSWORD CAN YOU HELP ME?
 
S

Shenan T. Stanley

KATHY GRACE said:
MY COMPUTOR A WINDOWS XP HOME ADDITION KEEP SENDING ME A
MESSAGE THAT MY COMPUTOR IS LOCKED AND ONLY I OR AN
ADMINISTRAOR CON UNLOCK IT IT ALSO ASKS FOR MY PASSWORD
WHICH I PUT IN IT IS THE SAME PASSWORD I USE TO SIGN ON
BUT THE MICROSOFT MESSAGE SAYS THAT I AM USING THE WRONG
PASSWORD CAN YOU HELP ME?

If you are typing your password in the same way you are typing this message
(screaming at us with ALL CAPS!) then you can help yourself by turning off
your CAPS-LOCK key. Also, if you do not want your machine to automatically
lock the computer when you leave it idle, check your screensaver settings
and make sureit is not set to password protect or go back to the welcome
screen when the screensaver activates. Also, you may want to check into
getting a third party firewall and activating it (AOL keeps you from using
the built in firewall Windows XP came with) and make sure you have a current
Antivirus software and have recenltly scanned for adware/spyware as well.
 

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