Need Help with Internet Explorer

[Guest]

Every time I try to open Internet Explorer a runtime error pops up and says:

C:/Program Files/Internet Explorer/iexplore.exe
This application has requested the runtime to terminate it in an unusual
way. Please contact the applications support team for more information.

How can I remedy this? Am I writing to the write people or do I contact
someone else?
Thank you very much.

 

[Malke]

Every time I try to open Internet Explorer a runtime error pops up and
says:

C:/Program Files/Internet Explorer/iexplore.exe
This application has requested the runtime to terminate it in an
unusual way. Please contact the applications support team for more
information.

How can I remedy this? Am I writing to the write people or do I
contact someone else?
Thank you very much.

The first thing to do is ensure the computer is 100% virus/malware-free.
Here are steps to go through systematically:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

After you are sure the computer is clean, if you are still having
problems post back. It can be very hard for a non-technical person to
know what to include in a post to a tech support newsgroup. Here is a
link that will help you with that - http://www.dts-l.org/goodpost.htm

Malke

 

[Steve Winograd [MVP]]

Every time I try to open Internet Explorer a runtime error pops up and says:

C:/Program Files/Internet Explorer/iexplore.exe
This application has requested the runtime to terminate it in an unusual
way. Please contact the applications support team for more information.

How can I remedy this? Am I writing to the write people or do I contact
someone else?
Thank you very much.

Here's how I've solved the same problem a couple of times: go to
Control Panel | Add or Remove Programs and un-install the Google
Toolbar.

If the Google Toolbar isn't there, look for other toolbars. You can
see installed toolbars in Internet Explorer by clicking View |
Toolbars.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Guest]

Steve:
I was very worried about what my computer might have, but after I follow
your suggestion of uninstall google toolsbar averythign was normal again.
Thanks a lot

Pharmanasta

 

[Steve Winograd [MVP]]

Steve:
I was very worried about what my computer might have, but after I follow
your suggestion of uninstall google toolsbar averythign was normal again.
Thanks a lot

Pharmanasta

You're welcome. I'm glad that my suggestion helped you solve the
problem.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com