Need Help Please!

[Debbie]

I am trying to set up an account -- I did manage to get 1/2 right -- I seem
to have my email downloaded from aol which is incoming. My problem is that
when I try to send a test message I get the following:
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'HI', Account: 'imap.aol.com', Server: 'smtp.aol.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

What I did was tools, account, email add, I put in my name, I put in my aol
email address and password, then the screen for the server info comes up I
changed the darkened box POP3 to the IMAP, and then put in the IMAP.aol.com
and SMTP.aol.com and checked the box. I tried with the box unchecked first
and got nothing but when I checked the box is when I got all of my mail
transferred.

Please let me know what I need to do to send mail and please be specific
(I'm Blonde).

Thanks,
Debbie

 

[mac]

I am trying to set up an account -- I did manage to get 1/2 right -- I seem
to have my email downloaded from aol which is incoming. My problem is
that
when I try to send a test message I get the following:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'HI', Account: 'imap.aol.com', Server: 'smtp.aol.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

What I did was tools, account, email add, I put in my name, I put in my
aol
email address and password, then the screen for the server info comes up I
changed the darkened box POP3 to the IMAP, and then put in the
IMAP.aol.com
and SMTP.aol.com and checked the box. I tried with the box unchecked
first
and got nothing but when I checked the box is when I got all of my mail
transferred.

Please let me know what I need to do to send mail and please be specific
(I'm Blonde).

Thanks,
Debbie

See http://www.postmaster.aol.com/imap/express.html

You need to change your outgoing port from 25 to 587 on the advanced tab of
your accounts properties.

 

[Debbie]

See http://www.postmaster.aol.com/imap/express.html

You need to change your outgoing port from 25 to 587 on the advanced tab of
your accounts properties.

 

[Gary VanderMolen [MVP]]

The error "unexpectedly terminated" is usually caused by interference
from an antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm