Need help PLEASE

G

Guest

Guys I’ve got the blue screen whit the white letters. Sometimes I can’t even
start my Windows XP. This STOP Message appears whole the time and I can’t do
nothing else but restart. This is the technical information:

*** STOP: 0x0000008E (0xc0000005, 0x818E28A4, 0xF2FB7B24, 0x00000000)

I’ll be really grateful if someone can help me out because it is not good.
Many Thanks
 
G

Guest

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
A kernel mode program generated an exception which the error handler didn’t
catch. These are nearly always hardware compatibility issues which sometimes
means a driver issue or a need for a BIOS upgrade.

Check this out: http://aumha.org/win5/kbestop.php


GLuck!
 
G

Guest

I want to thank you guys for the advices, but there is something else now. I
tend to believe that my RAM Memory may be the problem having in mind that
it’s pretty old and those particular lines from the STOP message : “Beginning
dump of physical memoryâ€; â€Physical memory dump completeâ€, but anyway I
changed the DIMM slot (it’s just one stick) and a problem whit the PnP BIOS
Extension (couldn’t recognize the device), which I started to have two days
ago, disappeared, which made me think that finally my DIMM it’s in the
correct slot. Now I have this STOP screen appеаring

STOP: c000021a {Fatal System Error}
The Windows SubSystem system process terminated unexpectedly whit a status
of
0xc000001c ( 0x75ea1978 0x0052f240)

Is there any chance for the poor PC?
Thanks
 
G

Guest

I had a look at http://aumha.org/win5/kbestop.php about the “STOP c000021aâ€
but I think this isn’t quite my case. I don’t have Roxio GoBack or anything
related whit System Restoration Utility and my Windows is up-to date, so it’s
not my Win explorer either. I’m out of possibilities hire. Any ideas?
 
M

Malke

Yordan said:
I want to thank you guys for the advices, but there is something else
now. I
tend to believe that my RAM Memory may be the problem having in mind
that it’s pretty old and those particular lines from the STOP message
: “Beginning dump of physical memoryâ€; â€Physical memory dump
completeâ€, but anyway I changed the DIMM slot (it’s just one stick)
and a problem whit the PnP BIOS Extension (couldn’t recognize the
device), which I started to have two days ago, disappeared, which made
me think that finally my DIMM it’s in the correct slot. Now I have
this STOP screen appеаring

STOP: c000021a {Fatal System Error}
The Windows SubSystem system process terminated unexpectedly whit a
status
of
0xc000001c ( 0x75ea1978 0x0052f240)

Is there any chance for the poor PC?
Thanks

You can test your RAM with something like Memtest86+ from
www.memtest.org. Obviously, you have to get the program from a working
machine. You will either download the precompiled Windows binary to
make a bootable floppy or the .iso to make a bootable cd. If you want
to use the latter, you'll need to have third-party burning software on
the machine where you download the file - XP's built-in burning
capability won't do the job. In either case, boot with the media you
made. The test will run immediately. Let the test run for an hour or
two - unless errors are seen immediately. If you get any errors,
replace the RAM.

I can't answer your last question about hope for the "poor PC" since I
don't know anything about your machine. Do the RAM test first. If the
RAM tests bad, try it (the RAM) in another machine. If it tests bad
there too, you know the memory is faulty. If it tests fine there, you
know the original PC's motherboard RAM slot has a problem.

Malke
 
G

Guest

So I’ll do that memory test, but I got to tell you something else as well.
There is a tiny improvement in my system. It can boot Windows after several
reboots, but each restart is accompanied by a STOP screen. You’d think the
screen is the same, but no-it is not. I’ve had 7E ; 7B ; 8E ; 0x00000050 ;
c000021a ; 0x0000000A stop screens. Since I changed the DIMM slot 8E has
appeared just once. I know it’s sad, but for me even that is an improvement.
However I was thinking if there is a link between them, which I can use to
fix this. Also I have those Win32k.sys , NDIS.sys , ACDI.sys at the blue
screen almost every time.
Also under Safe Mode in Device Manager there is that PnP BIOS Extension
which tells me that it cannot initialize the device driver for this hardware
(code 37) and if I try to run troubleshooting this c000021a screen appears.
Outside Safe Mode the device works properly. I can’t understand that. I tried
to upgrade the driver but I was told that this is the best it could find.
I don’t mean to bother anyone of you that much but I told you all that in
case this can help.
Thanks very much for you answers and if any one can think of something,
please I’d be very grateful
 
W

Will Denny

Hi

Have you virus checked your system - Win32k.sys is part of a Trojan?

--


Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups
 
M

Malke

Yordan said:
So I’ll do that memory test, but I got to tell you something else as
well. There is a tiny improvement in my system. It can boot Windows
after several reboots, but each restart is accompanied by a STOP
screen. You’d think the screen is the same, but no-it is not. I’ve had
7E ; 7B ; 8E ; 0x00000050 ; c000021a ; 0x0000000A stop screens. Since
I changed the DIMM slot 8E has appeared just once. I know it’s sad,
but for me even that is an improvement. However I was thinking if
there is a link between them, which I can use to
fix this. Also I have those Win32k.sys , NDIS.sys , ACDI.sys at the
blue screen almost every time.
Also under Safe Mode in Device Manager there is that PnP BIOS
Extension which tells me that it cannot initialize the device driver
for this hardware (code 37) and if I try to run troubleshooting this
c000021a screen appears. Outside Safe Mode the device works properly.
I can’t understand that. I tried to upgrade the driver but I was told
that this is the best it could find. I don’t mean to bother anyone of
you that much but I told you all that in case this can help.
Thanks very much for you answers and if any one can think of
something, please I’d be very grateful

Look, I understand you don't want to hear this but you've probably got
multiple hardware failures. You can either do hardware troubleshooting
yourself or take the machine to a professional computer repair shop
(I'd suggest the latter). There is no point in even thinking about
doing a clean install on questionable hardware since a software
solution (Windows) will be useless.

Malke
 

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