Need help!!, pc wont start after sp2 uninstall

R

rap

Hey all,


I just uninstalled sp2 as I had a few error's in window's but now ufter
unistalling it I can't get into windows!!, it reboot's at the loading screen
(flashes a blue screen then reboot's) I've got so much on my pc I need
access to!!, can anyone help?.

I've tried the recovery but when I put in my password it says wrong password
when I know it's right.

Any help kindly apreciated.

Ellis
 
J

John

rap said:
Hey all,


I just uninstalled sp2 as I had a few error's in window's but now ufter
unistalling it I can't get into windows!!, it reboot's at the loading screen
(flashes a blue screen then reboot's) I've got so much on my pc I need
access to!!, can anyone help?.

I've tried the recovery but when I put in my password it says wrong password
when I know it's right.

Any help kindly apreciated.

Ellis

If its XP home I think the password field needs to be blank. Try just
pressing enter at the password prompt without typing anything. Worth a shot.

John
 
R

rap

Hi,

Thank's that worked, How do I repair using the recovery console, when I boot
in safe mode it stops at a347bus.sys so I need remove this as I think it's
causeing the problem.

TIA
 
J

John

rap said:
Hi,

Thank's that worked, How do I repair using the recovery console, when I boot
in safe mode it stops at a347bus.sys so I need remove this as I think it's
causeing the problem.

TIA
The only thing I can find Googling about is its a driver for 'Alcohol
120%', a CD/DVD backup program from what I gather. If you don't have
that software then I you will have to find out what software installed
it. If you delete the driver then obviously whatever doesn't work is
what uses it. There appears to be quit a few people having problems with
the driver runing XP,sp2 and W2K,sp4. If you know what installed it try
to get an updated driver.

John
 
A

Amanda Wang [MSFT]

Hi TIA,

Thanks for your post and John's information.

You said that when you boot in Safe Mode it stops at a37bus.sys. I agree
with you that the problem should be caused by it and we need to remove it.

Based on my research, please perform the following steps:

Step 1: Can you press ESC to cancel loading a347bus.sys? If you can,
please go to the system and delete a347bus.sys and a347scsi.sys from
\Windows\System32\Drivers\ these are the Alcohol drivers in latest version
of Alcohol (1.9.2.1705) and replace your atapi.sys with a valid one from
your current service pack. Then repair your windows install. If you
cannot, you can boot the system in DOS and use the delete command to delete
them.

Step 2: Repair Windows XP Installation

1. Place the Windows XP CD in the CD-ROM or DVD-ROM drive.

2. If the Windows CD displays the What would you like to do? menu, click
Exit.

3. Turn off your computer, wait ten seconds, and then turn your computer
back on.

4. If you are prompted to start your computer from the CD, do so.

5. After Windows XP Setup starts, press ENTER to continue the setup process.

6. Press ENTER to choose the option "To set up Windows XP now, press
ENTER". Do not choose the Recovery Console option.

7. Press F8 to accept the licensing agreement.

8. At this point, the Setup program will search for previous installations
of Windows XP.

- If Setup does not find a previous installation of Windows XP, then
you might have a hardware failure.

- If Setup does find a previous installation of Windows XP, then the
following message will appear:

If one of the following Windows XP installations is damaged, setup can
try to repair it. Use the up and down arrows to select an installation. To
repair the selected installation Press R. To continue without repairing,
Press Esc.

9. Choose the appropriate installation of Windows XP, and then press R to
attempt to repair it.

10. Follow the remaining directions on your screen.

Note: Some updates or drivers may need to be reinstalled after System
Repair.

For more detail about repair installation, please refer to link below:

KB315341: How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

For more information:
http://www.anti-spy.info/process/a347bus.sys.html

If the issue persists, please let me know if there is any .dmp files or if
there is any blue screen errors.

Please take your time in trying the suggestions and let me know the result
at your earliest convenience. If you have any other questions or concerns,
please feel free to let me know. I'm looking forward to hearing from you.

Thanks & Regards

Amanda Wang[MSFT]

Microsoft Online Partner Support

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