Need E-mail HELP!

V

vick

Windows Mail will not receive e-mails; problem started yesterday. Have
McAfee Security Center and Vista Home Premium. Mail program hangs on
"authenticating" and log in pop-up keeps popping up for user name and
password. Error message is: Account: 'mail.comcast.net', Server:
'mail.comcast.net', Protocol: POP3, Server Response: '-ERR login failed',
Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number:
0x800CCC92......please help?!
 
V

vick

That wasn't it for me; have been using Windows Mail program since last
September without problem...all of a sudden yesterday, this problem started.
Thanks
 
F

Frank Saunders MS-MVP IE,OE/WM

vick said:
Windows Mail will not receive e-mails; problem started yesterday. Have
McAfee Security Center and Vista Home Premium. Mail program hangs on
"authenticating" and log in pop-up keeps popping up for user name and
password. Error message is: Account: 'mail.comcast.net', Server:
'mail.comcast.net', Protocol: POP3, Server Response: '-ERR login failed',
Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number:
0x800CCC92......please help?!

Tools | Accounts
Select the account and click Properties.
On the Servers tab re-enter the username and password agreed to by you and
your server,

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.
 
V

vick

Re-entered username and pass word; disabled McAfee, but the problem continues
as before.
 
J

jim

Had to login with my original name and pw from the outlook express days
before it switched over to windows mail and vista.
 
V

vick

Now I'm really confused, but after I re-enabled McAfee, I tried the Windows
Mail again, and it's now working perfectly. I am receiving e-mails again.
Thank heaven!! Thanks for the help!!!
 
G

Gary VanderMolen

Chances are, that problem will return.
McAfee antivirus is one of the top three troublemakers for Windows Mail.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Cannot send or receive email in windows mail 5
windows mail won't receive 1
Windows mail unable to receive messages. 3
Help Email Problems 1
Windows Vista Mail 1
email problem 1
cannot send or receive mail 1
CANN 1

Top