Windows mail unable to receive messages.

J

JLD

I have changed nothing, but as of 12/13, I cannot receive messages. I can
only send. I have Windows Vista. Here is the error message:

Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Server Response: '-ERR login failed', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC92

AND
Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Port: 110, Secure(SSL): No, Error Number: 0x800CCC19

Please advise.
 
M

micha

JLD said:
I have changed nothing, but as of 12/13, I cannot receive messages. I can
only send. I have Windows Vista. Here is the error message:

Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Server Response: '-ERR login failed', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC92

AND
Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Port: 110, Secure(SSL): No, Error Number: 0x800CCC19

Please advise.
 
G

Gary VanderMolen

If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
G

Guest

micha, it looks like your computer is set to the wrong date, which can
cause problems in Windows Mail.
 

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