Need Driver Help after re-installing XP Pro!!

J

Jim

I was having some problems with my (somewhat old) Dell Dimension D600 laptop
so I decided to do a clean install.

Everything went well except now my Device Manager shows no drivers (question
marks) for:
Ethernet Controller
Network Controller
PCI Modem
Video Controller

I have no chipset install disk for this computer so using my other computer,
I went to the Dell web site and downloaded what I thought were a series of
drivers. The file is named DellDriverDownloadManager.application. I then
copied this file to my Dell laptop but it will not open except as a text
file in notepad.

My question - how can I install these drivers? If I double click this same
file on my other PC, it will ask me if I want to do an install (which I
don't want to do on that PC).

Suggestions greatly appreciated.
 
S

Shenan Stanley

Jim said:
I was having some problems with my (somewhat old) Dell Dimension
D600 laptop so I decided to do a clean install.

Everything went well except now my Device Manager shows no drivers
(question marks) for:
Ethernet Controller
Network Controller
PCI Modem
Video Controller

I have no chipset install disk for this computer so using my other
computer, I went to the Dell web site and downloaded what I thought
were a series of drivers. The file is named
DellDriverDownloadManager.application. I then copied this file to
my Dell laptop but it will not open except as a text file in
notepad.
My question - how can I install these drivers? If I double click
this same file on my other PC, it will ask me if I want to do an
install (which I don't want to do on that PC).

Suggestions greatly appreciated.

Don't make things overly difficult. ;-)

I believe you are over-thinking (or underthinking) what it is you need to
do.

In order to run the updates - you need to get them to the machine that needs
them. Sure - you might buy a new part for a car from an auto supply store
and transport it in another vbehicle - but you don't try to install it in
the vehicle it wasn't meant for.

Download the files, copy them to some external media (like USB thumb drive,
CD, DVD, external USB hard disk drive, etc) that you can connect to and use
on the frshly installed machine. Make note of the name of each file and
which of the things it is associated with so you can install them in an
order.

http://support.dell.com/support/dow...ID=LAT_PNT_PM_D600&os=WW1&osl=en&catid=&impid

Above has the files you need... More than likely - these (installed in the
order given, IMO.):

Intel Mobile Chipset (Motherboard Chipset)
(Install and reboot.)
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=149851

O2Micro O2711EC1 PCMCIA/SmartCard Controller (SmartCard Reader)
(Install and reboot.)
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=149869

Broadcom 570x Gigabit Integrated Controller (Wired Network Device)
(Install and reboot.)
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=176964

SIGMATEL STAC 9750 AC97 (Audio)
(Install and reboot.)
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=118248

Conexant D480 MDC V.92 Modem
(Install and reboot.)
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=134322

ATI Mobility Radeon 9000 (Video)
(Install and reboot.)
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=148994

Alps GlidePoint/StickPointer (Touchpad)
(Install and reboot.)
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=149404

Yes- I am suggesting you install andf reboot after each one - just to be
safe. Necessary - not at all. To be honest - I usually install all of the
above and only reboot once - and that has been done by me on the exact model
laptop you are using.

You'll still need a few - most likely the Wireless Network Device (will
depend which you have physically...)

Maybe one of these:

Dell Wireless 1450 WLAN miniPCI Card
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=187888

Intel (R) Pro/Wireless 2100 LAN miniPCI Adapter
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=135925

Intel (R) PRO/Wireless Network Connection
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=207280

The latter would be the most likely for my customers...
 
J

Jim

Thank you Shenan Stanley for your very detailed reply.

Perhaps I did not explain correctly or else I don't understand - I did
download some of these files using another computer and then copied then
over to the Dell 600 using a thumb drive. I cannot download anything via the
Dell because I have no Internet access until I can install the appropriate
network drivers.

The problem is that this download file called
"DellDriverDownloadManager.application" will not install on the Dell, it
just opens as a text file in notepad!! I also do not quite understand why
this file is named "DellDriverDownloadManager.application" regardless of
which driver I choose to download - are all the drivers contained in this
file, why is it always the same size?

Thanks
 
V

VanguardLH

Jim said:
I went to the Dell web site and downloaded what I thought were a series of
drivers. The file is named DellDriverDownloadManager.application. I then
copied this file to my Dell laptop but it will not open except as a text
file in notepad.

Try the download again. <file>.application is not a valid filetype for an
executable file. You didn't download the right thing.

What is the URL (assuming they permit direct access) for the web page where
you got the download?
 
J

Jim

This is the URL below. I've downloaded the drivers several times and the
file name is always "DellDriverDownloadManager.application", size 10KB.

If I double click on the file name "DellDriverDownloadManager.application"
it will ask me to "install". I do not continue because I'm afraid it will
install the drivers on my working PC. That's not what I want, I need to
install the drivers on the Dell 600.

http://support.dell.com/support/dow...ID=LAT_PNT_PM_D600&os=WW1&osl=en&catid=&impid
 
P

peter

and Shenan gave you the download sites for each
individual driver that you need to download to whatever machine
you are now using and then copy to a thumb drive from where
you will be able to install them on the machine that's missing the drivers..

got it??

peter
 
S

Shenan Stanley

Jim said:
I was having some problems with my (somewhat old) Dell Dimension
D600 laptop so I decided to do a clean install.

Everything went well except now my Device Manager shows no drivers
(question marks) for:
Ethernet Controller
Network Controller
PCI Modem
Video Controller

I have no chipset install disk for this computer so using my other
computer, I went to the Dell web site and downloaded what I thought
were a series of drivers. The file is named
DellDriverDownloadManager.application. I then copied this file to
my Dell laptop but it will not open except as a text file in
notepad.
My question - how can I install these drivers? If I double click
this same file on my other PC, it will ask me if I want to do an
install (which I don't want to do on that PC).

Suggestions greatly appreciated.

Shenan said:
Don't make things overly difficult. ;-)

I believe you are over-thinking (or underthinking) what it is you
need to do.

In order to run the updates - you need to get them to the machine
that needs them. Sure - you might buy a new part for a car from an
auto supply store and transport it in another vbehicle - but you
don't try to install it in the vehicle it wasn't meant for.

Download the files, copy them to some external media (like USB
thumb drive, CD, DVD, external USB hard disk drive, etc) that you
can connect to and use on the frshly installed machine. Make note
of the name of each file and which of the things it is associated
with so you can install them in an order.

http://support.dell.com/support/dow...ID=LAT_PNT_PM_D600&os=WW1&osl=en&catid=&impid

Above has the files you need... More than likely - these
(installed in the order given, IMO.):

Intel Mobile Chipset (Motherboard Chipset)
(Install and reboot.)
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=149851

O2Micro O2711EC1 PCMCIA/SmartCard Controller (SmartCard Reader)
(Install and reboot.)
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=149869

Broadcom 570x Gigabit Integrated Controller (Wired Network Device)
(Install and reboot.)
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=176964

SIGMATEL STAC 9750 AC97 (Audio)
(Install and reboot.)
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=118248

Conexant D480 MDC V.92 Modem
(Install and reboot.)
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=134322

ATI Mobility Radeon 9000 (Video)
(Install and reboot.)
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=148994

Alps GlidePoint/StickPointer (Touchpad)
(Install and reboot.)
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=149404

Yes- I am suggesting you install andf reboot after each one - just
to be safe. Necessary - not at all. To be honest - I usually
install all of the above and only reboot once - and that has been
done by me on the exact model laptop you are using.

You'll still need a few - most likely the Wireless Network Device
(will depend which you have physically...)

Maybe one of these:

Dell Wireless 1450 WLAN miniPCI Card
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=187888

Intel (R) Pro/Wireless 2100 LAN miniPCI Adapter
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=135925

Intel (R) PRO/Wireless Network Connection
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=207280

The latter would be the most likely for my customers...
Thank you Shenan Stanley for your very detailed reply.

Perhaps I did not explain correctly or else I don't understand - I
did download some of these files using another computer and then
copied then over to the Dell 600 using a thumb drive. I cannot
download anything via the Dell because I have no Internet access
until I can install the appropriate network drivers.

The problem is that this download file called
"DellDriverDownloadManager.application" will not install on the
Dell, it just opens as a text file in notepad!! I also do not quite
understand why this file is named
"DellDriverDownloadManager.application" regardless of which driver
I choose to download - are all the drivers contained in this file,
why is it always the same size?

You downloaded the incorrect thing.

Visit the exact links I gave you.

For example - the "Intel Mobile Chipset (Motherboard Chipset)" link should
take you to a web page with a button labeled "Download" and when clicked
on - you should "Save" the file it wants to in a location you can find
easily. The filename will be"R114079.EXE". In fact - this link:
http://ftp.us.dell.com/chipset/R114079.EXE

Would download it directly.

This is actually more help than one should have to give someone who decided
they could rebuild their operating system (something that should have been
prepared for, IMO) - but...

In order - the direct downloads for the executables you will need to
transfer to the Dell Latitude D600 laptop and install in order are:

http://ftp.us.dell.com/chipset/R114079.EXE
http://ftp.us.dell.com/chipset/R114084.EXE
http://ftp.us.dell.com/network/R133052.EXE
http://ftp.us.dell.com/audio/R90698.EXE
http://ftp.us.dell.com/comm/R104084.EXE
http://ftp.us.dell.com/video/R113575.EXE
http://ftp.us.dell.com/input/R113813.EXE

Most likely this one:
http://ftp.us.dell.com/network/R155386.EXE

I'm unsure how much more help I could be indirectly - so hopefully those get
you the files you need, you get the copied to the Dell Latitude D600 laptop
and installed and come back here - replying to this part of the
conversation - to let everyone know whether or not you got what you needed
installed.

Also - save the files for future needs.
 
V

VanguardLH

Jim said:
VanguardLH wrote ...


This is the URL below. I've downloaded the drivers several times and the
file name is always "DellDriverDownloadManager.application", size 10KB.

http://support.dell.com/support/dow...ID=LAT_PNT_PM_D600&os=WW1&osl=en&catid=&impid

I click on the down-arrow to expand the Communication section and clicked on
the Download button for the first choice. A popup (actually a CSS frame)
appears asking if I want to use their download manager (no thanks) or get
the file via HTTP with my web browser. I click on the Download link for an
HTTP file download. What I'm offered is an .exe file, not an .application
file. After download, I have an .exe file that is 2.04MB big.

I click on the down-arrow to expose the Chipset driver downloads. I pick
the Intel mobile driver set by clicking on the Download link next to it. I
elect the web browser file download. I'm offered an .exe file. After
download, the file is 1.36MB in size.

Both downloads were of .exe files and neither was a mere 10KB in size.
Other than the web page, I don't know on what you clicked there (i.e., what
navigation you followed once you reached that web page).


(Note: Whatever is the established top- or bottom-posting order, please
maintain that order in your replies. Do not create a jumbled mess by mixing
top- with bottom-posting styles).
 

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