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Guest
I have installed XP Home Edition. I also installed a Sony DRU-530A DVD jumpered as master and the NEC DV-5700A (OEM CD-ROM drive) part # 5501500 jumpered as slave. I had to use the NEC DV-5700A to install the XP Home Edition software because the Sony DRU-530A DVD only works with XP. After the installing, the Sony DRU-530A DVD works fine but the NEC DV-5700A doesn't. The NEC DV-5700A show-up in "My Computer" it spins when I put a disc in but it seems to get caught in a loop trying to play and my system locks-up. Properties show device is working properly, it's not. I e-mailed Gateway because I original purchased this computer from them and was running 98SE and the DV-5700A worked fine. They told me the DV-5700 had to be in the Master position. I switched them and still the DV-5700 acts the same. The Sony DVD works fine in the Slave position. Both DVD’s show in “My Computer†and the BIOS and both are set as Auto. Hope you can provide a solution for the NEC DV-5700A (OEM Gateway CD-ROM drive) part # 5501500.