navigation bar on SSL page missing

[WB]

I have a pretty basic site setup and recently added a page for customers to
submit credit cards online through a secure page. I wanted a top level
navigation bar to appear on all pages so I included it in the header of each
page. The header contains a banner (company logo) and the navigation bar.
Links are Home, Feedback, Gift Cards.

The remaining navigation (navigation view) of the site falls under Home.
The links go down about 2 more levels.

Everything works great except when I goto the gift cards page the
aforementioned top level navigation bar is missing. All users see is the
banner (logo) and the fields to fill out. There isn't a way to get back to
Home. Conversely, when viewing the feedback form, the top level navigation
bar is there. The only difference between the two pages is the gift card
page is set to link to its fully qualified name because it is what we need
to be secure. So the link is https://domain/gift_cards.htm

Any suggestions are appreciated.

 

[WB]

Sorry, I forgot to mention I am using FrontPage 2002

 

[Ronx]

Please provide a WORKING link to the page. https://domain/ fails for some
reason

--
Ron Symonds
Microsoft MVP (Expression Web)
http://www.rxs-enterprises.org/fp

Reply only to group - emails will be deleted unread.

 

[w]

Sorry, I just used domain as an example.

http://www.thesplitendsalons.com you will see the top level navigation menu
in the header on the right side. click on gift cards and you will see the
navigation bar disappears.

 

[Ronx]

The global navigation bar should appear in all pages. However you are using
a custom theme (a different theme to that used on the page) for this nav.
bar and that sometimes causes problems.

Open the website on the server in FrontPage and run Tools->Recalculate
Hyperlinks
This *should* fix the problem - if it doesn't, open the page itself and edit
something ( for example, change First Name to xFirst Name, then delete the
x ) then save the page. Again, this *should* fix the problem.

--
Ron Symonds
Microsoft MVP (Expression Web)
http://www.rxs-enterprises.org/fp

Reply only to group - emails will be deleted unread.

 

[w]

I tried both your suggestions and nothing worked. The page and the
navigation bar appear as they should when I add the page to the navigation
by selecting it from one of the existing pages. But it still will not show
the navigation when I type the secure address for the page
(https://www.thesplitendsalons.com/gift card page). Any other ideas?

WB

 

[Ronx]

I am inclined to think the problem may be the https:// protocol - but I
won't say it is without testing.
In the meantime, since there are only three links in this navbar, I would
replace it with a hard coded link bar:

<p align="right" style="margin-top: 0; margin-bottom: 0">
<a href="./"><img src="_derived/home_cmp_profile010_gbtn.gif" width="95"
height="20" border="0" alt="Home" align="middle"></a> <a
href="feedback.htm"><img src="_derived/feedback.htm_cmp_profile010_gbtn.gif"
width="95" height="20" border="0" alt="Feedback" align="middle"></a> <a
href="https://www.thesplitendsalons.com/gift_cards.htm"><img
src="_derived/ext1011_cmp_profile010_gbtn.gif" width="95" height="20"
border="0" alt="Gift Cards" align="middle"></a></p>

Don't remove the pages from navigation view - having them there creates the
images in the _derived folder.
--
Ron Symonds
Microsoft MVP (Expression Web)
http://www.rxs-enterprises.org/fp

Reply only to group - emails will be deleted unread.