NAV- Cannot access site

[Atif Rahman]

Whenever I try to access the website, I get an error "The connection was
refused when attempting to connect to www.symantec.com" using NS 7.1. In I.E
as I type the address and enter, it takes me to a search engine (Yahoo).
When I click on the link of symantec, a page comes up "The page canot be
displayed". This has been going on for more than 1 week. However, on the
16th I noticed a virus alert on symantec (Using another computer) saying it
is caused by a version of the my doom virus.. I downloaded the virus removal
tool and scanned my PC in safe mode and normal mode. Nothing showed up (The
log read "no infections found"). When I ping the site www.symantec.com I get
the following:

Pinging www.symantec.com [127.0.0.1] with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping ststistics for 127.0.0.1:
Packets: sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms.


Since I am unable to update my virus definitions, could anyone direct me to
some soulution?

Thanks in advance.

 

[Richard G. Harper]

Start by finding the HOSTS file (in the folder
C:\WINDOWS\system32\drivers\etc) and renaming it to HOSTS.OLD, then see what
happens. Right now your computer thinks that symantec.com's IP address is
127.0.0.1 which it cannot be - that's the address used to redirect to your
local PC.

 

[Atif Rahman]

Thankyou very much Richard.

Start by finding the HOSTS file (in the folder
C:\WINDOWS\system32\drivers\etc) and renaming it to HOSTS.OLD, then see what
happens. Right now your computer thinks that symantec.com's IP address is
127.0.0.1 which it cannot be - that's the address used to redirect to your
local PC.

--
Richard G. Harper [MVP Win9x] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Whenever I try to access the website, I get an error "The connection was
refused when attempting to connect to www.symantec.com" using NS 7.1. In
I.E
as I type the address and enter, it takes me to a search engine (Yahoo).
When I click on the link of symantec, a page comes up "The page canot be
displayed". This has been going on for more than 1 week. However, on the
16th I noticed a virus alert on symantec (Using another computer) saying
it
is caused by a version of the my doom virus.. I downloaded the virus
removal
tool and scanned my PC in safe mode and normal mode. Nothing showed up
(The
log read "no infections found"). When I ping the site www.symantec.com I
get
the following:

Pinging www.symantec.com [127.0.0.1] with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping ststistics for 127.0.0.1:
Packets: sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms.


Since I am unable to update my virus definitions, could anyone direct me
to
some soulution?

Thanks in advance.

 

[Richard G. Harper]

You're welcome.

--
Richard G. Harper [MVP Win9x] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Thankyou very much Richard.

Start by finding the HOSTS file (in the folder
C:\WINDOWS\system32\drivers\etc) and renaming it to HOSTS.OLD, then see what
happens. Right now your computer thinks that symantec.com's IP address is
127.0.0.1 which it cannot be - that's the address used to redirect to your
local PC.

--
Richard G. Harper [MVP Win9x] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Whenever I try to access the website, I get an error "The connection was
refused when attempting to connect to www.symantec.com" using NS 7.1. In
I.E
as I type the address and enter, it takes me to a search engine (Yahoo).
When I click on the link of symantec, a page comes up "The page canot be
displayed". This has been going on for more than 1 week. However, on the
16th I noticed a virus alert on symantec (Using another computer) saying
it
is caused by a version of the my doom virus.. I downloaded the virus
removal
tool and scanned my PC in safe mode and normal mode. Nothing showed up
(The
log read "no infections found"). When I ping the site

www.symantec.com
I

get
the following:

Pinging www.symantec.com [127.0.0.1] with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping ststistics for 127.0.0.1:
Packets: sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms.


Since I am unable to update my virus definitions, could anyone direct me
to
some soulution?

Thanks in advance.