nable to send mail since upgrade

P

pu

I can receive mail but I am unable to send since latest update. I have
comcast, the error message reads:

The connection to the server has failed. Subject 'test', Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Thank you for any help!
 
P

pu

Tried your suggestions, I have been a comcast customer for years) now I get
this error, I am using windows mail:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Server Response: '550 5.1.1 Not our Customer', Port: 587, Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC79
 
T

t-4-2

Have you put a checkmark on " My server requires authentication " ? Step #
11 of the link I gave you.
Tools > Accounts > highlight your acct. > Properties > Servers, under
Out-going Mail Server " My server ....." > OK
Also, did you do step #12 ?
t-4-2

pu said:
Tried your suggestions, I have been a comcast customer for years) now I
get
this error, I am using windows mail:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Server Response: '550 5.1.1 Not our Customer', Port: 587, Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC79

t-4-2 said:
Check your settings with the link below :
RE : Comcast
Note that the outgoing server now requires port 587 rather than port 25.
See the link for all the account settings:
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

t-4-2
 
M

mac

pu said:
Tried your suggestions, I have been a comcast customer for years) now I
get
this error, I am using windows mail:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Server Response: '550 5.1.1 Not our Customer', Port: 587, Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC79

Please go back and read/implement the settings provided at the link, point
10 onwards.

http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288
 
P

PA Bear [MS MVP]

See #11 here: http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

"When all else fails, follow all the directions."

Tried your suggestions, I have been a comcast customer for years) now I
get
this error, I am using windows mail:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Server Response: '550 5.1.1 Not our Customer', Port: 587, Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC79

t-4-2 said:
Check your settings with the link below :
RE : Comcast
Note that the outgoing server now requires port 587 rather than port 25.
See the link for all the account settings:
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

t-4-2
 
P

pu

I am good to go! Thank you for your help! It was the 587 for the port
number that fixed my issue, that and using the right address in my test mail
message. Thanks again!

PA Bear said:
See #11 here: http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

"When all else fails, follow all the directions."

Tried your suggestions, I have been a comcast customer for years) now I
get
this error, I am using windows mail:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Server Response: '550 5.1.1 Not our Customer', Port: 587, Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC79

t-4-2 said:
Check your settings with the link below :
RE : Comcast
Note that the outgoing server now requires port 587 rather than port 25.
Also, "My server requires authentication" must be checked
See the link for all the account settings:
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

t-4-2


I can receive mail but I am unable to send since latest update. I have
comcast, the error message reads:

The connection to the server has failed. Subject 'test', Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port:
25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Thank you for any help!
 

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