cannot send email

M

mamabear

for the last week I have not been able to send email from my windows mail. I
haven't changed anything in my programs...is this a comcast error? I receive
emails fine...just can't send.
The connection to the server has failed. Subject 'my card', Account:
'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
 
M

mamabear

Gary VanderMolen said:
Comcast has been gradually dropping all support for port 25.
Use these settings:
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

Note that the outgoing server now requires port 587 rather than port 25.
Also, "My server requires authentication" must be checked.
Although those instructions were written for Outlook Express,
Windows Mail uses the same settings.

--
Gary VanderMolen, MS-MVP (Mail)



I just tryed changing that to 587 and got this error:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'my card',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Server Response: '550 5.1.0 Authentication required', Port: 587, Secure(SSL):
No, Server Error: 550, Error Number: 0x800CCC78
 
M

mamabear

Gary VanderMolen said:
Comcast has been gradually dropping all support for port 25.
Use these settings:
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

Note that the outgoing server now requires port 587 rather than port 25.
Also, "My server requires authentication" must be checked.
Although those instructions were written for Outlook Express,
Windows Mail uses the same settings.

--
Gary VanderMolen, MS-MVP (Mail)



Sorry...got it working...I forgot to check the authentication box. Thanks!
 
G

Gary VanderMolen

Yeah, it's easy to overlook that authentication requirement.
Good to hear it's fixed now.
 

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