Mystery DRIVER causing XP-SP2 Laptop Crash when recovering from Hibernation

G

Guest

I have a late-model Toshiba Laptop running Windows XP w/ SP 2.

When I put this laptop to sleep by putting it into either standby or
hibernation mode, even with NO programs running other than the XP OS, it
fails to recover quickly from sleep and, instead, crashes and has to be
rebooted.

It briefly displays the "resuming windows" progress bar and then goes dead -
black - dead until I reboot.

When it comes back up, Windows and the Windows error reporting feedback
website, together tell me that in Microsoft's opinion my computer has
recovered from a serious error caused by a device driver.

As far as I can so far determine, all my toshiba-supplied drivers,
utilities etc are the latest versions available - altho Toshiba support
tells me it is working on updated BIOS for SP 2.

Other than blind trial and error, is there any automated way I can check
crash logs or otherwise isolate what driver is causing this crash.

Has anyone out there experienced anything similar since installing SP2 ??

Can we compare notes on trouble-shooting process ?

?????

mike, (e-mail address removed)
 
A

Andre Da Costa

Yes it is possible that BIOS needs updating, XP generally works best on
computers that have updated BIOS, 2 years before it was released, so
anything beyond 2001 should make there BIOS is fully updated before
upgrading to XP.

Andre
 
R

R. McCarty

Aside from a BIOS flash update, you should check your notebook's
BIOS Power Management settings. Make sure that if ACPI is available
it's selected. There are likely other settings related to Power, such as
Wake on LAN and other options.
This can also be due to Device driver settings for NIC's and USB
devices where there are specific optional settings related to power mgmt.
These options are usually found in Device Manager when you double
click a device it may have an Advanced Settings (TAB) present in the
Details box.
 
M

Michael Bryan

Can't find any power management settings other than those that apply
generally to when the computer sleeps under different power source
conditions; when to power down the drive; when to kill the display etc etc.
also: what does "ACPI" STAND F0R ?
 

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