Mysterious Personal Folder Password

M

Microsoft

I had to replace an end users Windows 2000 machine and copied their .pst
file from their local drive to the network. I then copy it back to the PC
and when I try to open it is prompts me for a password. The user never
password protected the file. This has happened on two separate occasions
with two different PC's/end users. Is there a solution?

-Randy
 
B

Brian Tillman

Microsoft said:
I had to replace an end users Windows 2000 machine and copied their
.pst file from their local drive to the network. I then copy it back
to the PC and when I try to open it is prompts me for a password. The user
never password protected the file. This has happened on two
separate occasions with two different PC's/end users. Is there a
solution?

This can be a symptom of copying a PST while Outlook is open. It can
destroy a PST. If the tool in the link below doesn't help, your PST is
toast.
http://www.computerhope.com/download/updates/pst19upg.zip
 
R

Roady [MVP]

There is a handy tool to strip the password of a pst-file. The funny thing
is that this tool wasn't even written for stripping the password of a
pst-file but for upgrading the pst-file to a newer format. Stripping the
password was just a (handy) side effect. Don't use this tool for any illegal
activities!!!

Read the pstread.txt file included in the zip before using the utility!
http://www.computerhope.com/download/updates/pst19upg.zip

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com


Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I had to replace an end users Windows 2000 machine and copied their .pst
file from their local drive to the network. I then copy it back to the PC
and when I try to open it is prompts me for a password. The user never
password protected the file. This has happened on two separate occasions
with two different PC's/end users. Is there a solution?

-Randy
 

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