MY WAY search assistant found on computer

[Ferdy]

While reading and researching spyware, adware, malware, etc. through the
recommendations of folks here, I found the MY WAY search assistant in
Add/Remove programs of Windows XP. I am running several spyware programs
and firewalls, plus virus scanners and none of them have detected this
program. It does not, however, seem to be causing any problems, and the
usage report in Add/Remove programs show rare (actually no) usage. I still
would like to remove it, but Add/Remove programs does not give me that
option.

How do I get it off the system?

TIA

 

[Guest]

Hi

This is a very common problem. I have founf the best way to remove it is
explained on this site: http://www.pchell.com/support/mywebsearch.shtml

you may want to remove it from startup - if it is starting up with your
computer. IF it is here is my way of how to use msconfig to get rid of it.

MSCONFIG

http://netsquirrel.com/msconfig/
http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/prmb_tol_dxth.asp
This explains all details of how to use the utility.

In brief what you will need to do is go to the start menu then go to the run
command box. Once there type “msconfigâ€. This will bring up the Microsoft
Configuration Utility. Once in it there are two options.

1. If you believe you know what is causing the problem go through to the
services tab. Click on the hide all Microsoft services tab. Then go through
the list and untick what you think is causing you problems. Be careful, but
do not worry. If you untick a vital services MS will automatically retick it
on restart. Next go to the startup tab. Untick everything that you think may
be causing you the problem and then apply your changes, and restart your
computer to see if you are still experiencing the problem.
2. If number one does not work or you do not know what is causing the
problem do the following. In the Microsoft Configuration Utility’s welcome
screen, click diagnostic startup. Restart the computer. Do you have the same
problem? If so then use system restore (located in the start menu’s
accessories tab) to undo the msconfig change. If it has it is now your job to
find what was causing the problem. So to the services tab. Click on the hide
all Microsoft services tab. Then go through the list and retick 5 services
(at a time i.e. between each restart) and find what you think is causing your
problems. Be careful, but do not worry. If you untick a vital services MS
will automatically retick it on restart. Next go to the startup tab. Retick 5
programs (at a time i.e. between each restart) and find what you think is
causing your problems. Then apply your changes, and restart your computer to
see if you are still experiencing the problem.

Anyway good luck with that

Cheers

Quintin

 

[felicia]

Removing this pest is a bit complicated. Whether you go to the trouble may
depend on how much it bothers you to have the program on your machine:
http://www.newbie.org/help/messages/56473.html
This thread has what appears to be a successful method of removal.