My Pictures

[Guest]

Every time I try to open the "My Pictures" folder, I get a message that
Internet Explorer has encountered a problem and must shut down. I cannot get
into my folders in the My Picture Folder. What is wrong?

 

[John Inzer]

Every time I try to open the "My Pictures" folder, I get
a message that Internet Explorer has encountered a
problem and must shut down. I cannot get into my folders
in the My Picture Folder. What is wrong?

==========================
Do you happen to have Adobe PhotoShop or
Elements installed?

If you do...right click on a .jpg file and choose
Properties. Click the Photoshop Image tab
and uncheck the "Generate Thumbnails" button,
then click OK.

If that's not the issue...read the following info
from Carey Frisch, Microsoft MVP:

Problems in Windows Explorer or the Windows shell
after you install security update MS06-015
http://support.microsoft.com/kb/918165

Easy Fix: Visit:
http://www.kellys-korner-xp.com/xp_tweaks.htm
and scroll down to Item No. 383 "Hewlett-Packard's
Share-to-Web software - Fix (MS06-015)"
to download a registry fix.

Note: You may need to temporarily disable your
antivirus program in order to safely run the scripted fix.

Also, review the following:

MS06-013: Cumulative security update for Internet Explorer
http://support.microsoft.com/kb/912812

Internet Explorer ActiveX compatibility patch for Mshtml.dll
http://support.microsoft.com/kb/917425/

Latest update:

Security Update for Windows XP (KB908531)
(Date Published: 4/25/2006)
http://tinyurl.com/e5xub

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm

 

[Guest]

I have adobe starter but found no Photo image tab in properties. the other
solution sounds so complicated it scares me. This problem only occurs when
my husband tries to open his My Pictures. I do not have a problem opening
mine. Is it still possible that it is a registry problem?

 

[John Inzer]

I have adobe starter but found no Photo image tab in
properties. the other solution sounds so complicated it
scares me. This problem only occurs when my husband
tries to open his My Pictures. I do not have a problem
opening mine. Is it still possible that it is a registry
problem?

==========================
Apparently you each have a separate
account. Yes...it's possible for a single
account to have unique problems.

The second section of my original message
refers to a recent Windows Update. I don't
know if you keep your system current but if
you do, the update discussed in the following
articles could be cause of the problem.

Read the following info from Carey Frisch,
Microsoft MVP:

Problems in Windows Explorer or the Windows shell
after you install security update MS06-015
http://support.microsoft.com/kb/918165

Easy Fix: Visit:
http://www.kellys-korner-xp.com/xp_tweaks.htm
and scroll down to Item No. 383 "Hewlett-Packard's
Share-to-Web software - Fix (MS06-015)"
to download a registry fix.

Note: You may need to temporarily disable your
antivirus program in order to safely run the scripted fix.

Also, review the following:

MS06-013: Cumulative security update for Internet Explorer
http://support.microsoft.com/kb/912812

Internet Explorer ActiveX compatibility patch for Mshtml.dll
http://support.microsoft.com/kb/917425/

Latest update:

Security Update for Windows XP (KB908531)
(Date Published: 4/25/2006)
http://tinyurl.com/e5xub

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm