My "message rules" disappear ?

[herry c]

I setting 4 difrent message rules from multiple account, after that I save
the setting, quit windows mail, then back to windows mail... I check my
"message rules" only show 1 message rules, whree is 3 message rules missing
?, I try diffrent "message rules" always disapear ...

Please help me... if there no solution I am gonna use Mozzila Thunderbir 2...

 

[Gary VanderMolen]

Either your antivirus program or one of your other security programs
may be blocking writes to the registry. Changes can't be saved if they
can't be written to the registry.
Some of the security programs known to do this are:

Ad-Aware Ad-Watch
IBM Access Connections
Kaspersky
McAfee VirusScan and/or Antispyware
Norton AV
Spyware Blaster
Spybot> Tools> IE Tweaks
Spybot- Teatimer
Spy Sweeper
Spyware Doctor
Zone Alarm (free) 6.5, reported to be fixed in later versions.

 

[PA Bear [MS MVP]]

What "internet security suite" is installed? Does it include an anti-spam
component?

 

[auntella]

Message Rules Disappear

My message rules were disappearing too. I even reloaded everything back on my computer and nothing helped. On the Internet I found someone who said to go to Programs, right click on Windows Mail, click on Run as Admistrator and then put the rules in. I did this a few days ago and so far my rules have stayed in. Before they would disappear every time I went out of Windows Mail. Don't know if it will work for you, but it's worth a try. Microsoft said it was an HP problem. HP had no solution. I am really thankful for the different forums that help solve these problems.