My Mail Has Vanished :(

[Guest]

I installed my new copy of Vista Premium yesterday, all went well with only a
few minor hitches. Imported my old OE mailbox no problem and also imported my
saved Mail Accounts fine. All worked perfectly until I backup up all of the
files in the C:\Users\ folder using AllSync.

When I tried to load Mail afterwards everything has vanished, no accounts,
no mail, no folders, nothing

Never had problems using Allsync, all it does it mirrors files from one
place to another. Why have my mail settings reset themselves ? Is Allsync to
blame or is this another problem ?

 

[Steve Cochran]

No idea. See here for where the stuff should be: www.oehelp.com/backup#wm

Also make sure you don't have antivirus software set to scan email. See
www.oehelp.com/OETips.aspx#3

steve

 

[Guest]

OK, my messages in all of my folders have vanished. I spent most of
yesterday on the phone with the Dell tech and we created another user acct
and moved the messages from the store file to the new account. Things looked
good and the messages were there. We rebooted several times and it looked
good. Turned off all McAfee firewall spam checks and virus checks and
windows phishing checks.
Went to bed feeling ok, but after powering up this AM, they are gone again.
This has happened several times. Sometimes, after rebooting, the messages
magically reappear. I've been fighting this for 3 weeks. We once even
reloaded the entire op sys. Something seems to eventually corrupt Windows
Mail. Any ideas???
thanks

 

[Guest]

Addendum to above post.
When I open Windows Mail and see no messages, I can click on Local Folders
and see counts in each folder on the far right, so I know the messages are in
there somewhere and possibly some index or pointer is screwed up.

 

[Steve Cochran]

Get rid of McAfee. Then move all the files in the message store to another
location. Then it will start fresh.

steve

 

[Guest]

I took your advice and uninstalled the whole package of McAfee. Magically,
the messages came back to life. What a relief. I didn't move them to
another location. Do you think this is necesssary?
thanks

 

[Steve Cochran]

That's wild. Get a better antivirus program. Others are suggesting Avast
or Nod32.

steve

 

[Gary VanderMolen]

Wow, more proof (if anybody needed it!) that McAfee sucks.

Gary VanderMolen