My incoming email does not show text in color.

[Guest]

People send me email with some words highlighted in a different color. When
I receive the email, all the text is black. How do I change this so that I
can see it the way they are sending it?

Thank you

 

[David Webb]

It sounds like they are sending in HTML format and you are reading in PLAIN TEXT
format.

If you're using a company system, it may be configured that way for security
reasons.

If you're using a personal system, check to see if you have the Slovak
Attachment Options add-in installed? If so, check to see if the "Read all email
as plain text" is enabled.

If not, check the settings in your anti-virus app.

 

[Guest]

How do I check to see if the Slovak attachment add- in is installed?

 

[David Webb]

You need to specify your Outlook version and revision level (SP#) in order to
get proper answers.

My answer/resolution applies to Outlook 2002 SP3. Other versions may differ.

In Outlook, click on Tools > Options > Other > Advanced Options > COM Add-ins.
It will be listed as "AttachmentOptions". If enabled, you'll have an additional
section tab called "Attachment Security & Options" in the Options set.