My emails are not being received by recipients becuase of my signa

N

nickjde

Recipients are not receiving my emails because of my company logo that's in
my signature. When i delete the logo they receive it. What is causing this?
 
K

K. Orland

Probably server filtering at their end. It may be arriving but perhaps
trapped by the server spam filter or antivirus. Just a guess, no way to know
for sure. They would need to talk to their mail admin to ask if the mail is
trapped/filtered/etc.
 
N

nickjde

I have found the problem but dont know how to fix it. I spoke with my
internet provider and the problem is with my logo in my signature. When i
send an email without the logo my recipients receive it. But when i send it
with the logo their do not receive it. My internet provider said it has to do
with Outlook. There are other people in my office who send emails with the
same logo through the same internet provider without any problem. The problem
is isolated with me. So it must be something in Outlook thats "tripping". Do
you know what the problem might be?
 
K

K. Orland

If you log into another PC and set your Outlook profile up, do you still have
the same problem?
 

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