My Documents

[Guest]

My Documents window begins to load and then shuts down and the display
completely resets icon and tool bar. I can access the folders inside my
documents through the folder menu.. and I have no problem with the my
documents window on this computer accessing through another computer on the
network. I cannot get to files in my documents on this computer.

 

[Ramesh, MS-MVP]

Click Start, Run and type eventvwr.msc
Select Application entry in the left pane
In the right-pane, look for the Error entry denoted by a Red X

Sort by date and track-down the entry based on what time the error exactly
occurred. Locate and double-click the entry and you'll see more information
in the resulting dialog. Click the copy button at the top and copy the whole
event and paste it to a Notepad document and save it. Post the information
here.

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com

 

[Guest]

I did as you asked.. but there are no errors that refer to My Documents... I
tried opening it again and then looking for an error and there is no error on
todays date.
I looked through the old errors.. and most apply to specific programs..
there were some bucket errors that just had a number.. found one for
iexplore.exe

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 11/3/2005
Time: 12:26:02 AM
User: N/A
Computer: JOZIESWEB
Description:
Hanging application iexplore.exe, version 6.0.2900.2180, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 36 re.exe 6
0020: 2e 30 2e 32 39 30 30 2e .0.2900.
0028: 32 31 38 30 20 69 6e 20 2180 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00

 

[Ramesh, MS-MVP]

Jozie,

Have a look at the System log as well. Also, run these malware cleaners:


1. Ad-Aware
http://www.lavasoftusa.com

2. SpyBot S&D
http://www.safer-networking.org

3. CWShredder
http://www.intermute.com/spysubtract/cwshredder_download.html

Update 1 & 2 before running a scan.


--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com