My computer doesn't find the Internet connection

[M Shafaat]

Hi,
Newly got a problem with my broadband connection.
When I turn on my PC, a message says: "HomeLan is now activated with 10.0
Mbps .". It installs a new network of type Internet Gateway and then the PC
looses its broad band connection, while other computers on my network don't
experience any such problems. When I restart the router and the cable modem,
it functions well for a while and then the problem arises again.



I run Windows XP Pro SP 2, broadband through cable and without need to log
on and a D-Link router 100 Mbps with wireless access (54 Mbps ).



Can this problem be caused by hackers or any viruses? Can it have come up
after I installed a blutooth adapter with capability of connecting to the
Internet chosen? How can I get rid of it? Please help.

Regards
M Shafaat

 

[Steve Winograd [MVP]]

Hi,
Newly got a problem with my broadband connection.
When I turn on my PC, a message says: "HomeLan is now activated with 10.0
Mbps .". It installs a new network of type Internet Gateway and then the PC
looses its broad band connection, while other computers on my network don't
experience any such problems. When I restart the router and the cable modem,
it functions well for a while and then the problem arises again.

I run Windows XP Pro SP 2, broadband through cable and without need to log
on and a D-Link router 100 Mbps with wireless access (54 Mbps ).

Can this problem be caused by hackers or any viruses? Can it have come up
after I installed a blutooth adapter with capability of connecting to the
Internet chosen? How can I get rid of it? Please help.

Regards
M Shafaat

The Internet Gateway is your router. You're not disabling the
Internet Gateway, are you? That would tell the router to disconnect
itself from the Internet.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[M Shafaat]

Hello Steve,
Thank you for your reply. The Internet Gateway didn't appear on my computer
as a network before I got these problems. I have tried to get rid of it by
deleting it, but this is not possible to do directly, so I tried to disable
it first and may be that caused the Internet connection to abort. Anyhow,
after it appears, it disappears by itself!



As I can see on the Internet Gateway's dialogs, it allows other computers on
mya LAN to connect to the Internet through my computer. But all our
computers can connect directly to the Internet. So I have to remove this
Internet Gateway and replace it with another one. How can I do it?



Regards
M Shafaat

 

[Steve Winograd [MVP]]

Hello Steve,
Thank you for your reply. The Internet Gateway didn't appear on my computer
as a network before I got these problems. I have tried to get rid of it by
deleting it, but this is not possible to do directly, so I tried to disable
it first and may be that caused the Internet connection to abort. Anyhow,
after it appears, it disappears by itself!

As I can see on the Internet Gateway's dialogs, it allows other computers on
mya LAN to connect to the Internet through my computer. But all our
computers can connect directly to the Internet. So I have to remove this
Internet Gateway and replace it with another one. How can I do it?

Regards
M Shafaat

No, the Internet Gateway doesn't allow other computers on your LAN to
connect to the Internet through your computer. The computers on your
network connect to the Internet through your router.

What you're seeing in the Network Connections folder on your computer
is an Internet Gateway connection. Your router sends information to
your computer telling the computer to create the Internet Gateway
connection. The Internet Gateway connection is normal. There's no
reason to delete it.

Clicking the Internet Gateway connection lets you monitor and control
the router's operation.

When you disable the Internet Gateway connection, you're telling the
router to disconnect itself from the Internet. You have to restart
the router after doing that to get the router to re-connect to the
Internet.

Don't disable the Internet Gateway connection! If you don't want it
to appear, disable the UPnP (Universal Plug and Play) capability in
your router.

For more information on the Internet Gateway connection, see the
Windows XP Help and Support topic "Using Internet Gateway Device
Discovery and Control".
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[M Shafaat]

What concerns me is that Internet Gateway shows a limit of 10 Mbps, while my
broadband has a limit of 24 Mbps. This will cause a limitation of my
internet data rate.



The other thing is that the Internet Gateway disappeas from the "network
connections" window.



Regards
M Shafaat

 

[Steve Winograd [MVP]]

What concerns me is that Internet Gateway shows a limit of 10 Mbps, while my
broadband has a limit of 24 Mbps. This will cause a limitation of my
internet data rate.

The other thing is that the Internet Gateway disappeas from the "network
connections" window.

Regards
M Shafaat

The Internet Gateway connection is reporting your router's maximum
rated speed. Home broadband routers typically have a limit of 10
Mbps.

If your broadband Internet service can achieve a higher speed, this
router can't handle it. You'd have to replace it with a new router
with a higher speed capability. Your cable modem would also have to
be capable of the higher speed.

How did you determine that your broadband service is rated at 24 Mbps?
Is that the maximum rated speed of your cable modem, or is the actual
speed of data sent by your ISP? Actual speeds are always lower than
maximum rated speeds. Maximum rated speeds are usually only
obtainable under ideal laboratory testing conditions.

A bug in either Windows XP or your router's software is causing the
Internet Gateway connection to disappear. If that concerns you,
remove the Internet Gateway connection by disabling the UPnP
(Universal Plug and Play) capability in your router.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[smlunatick]

Hi,
Newly got a problem with my broadband connection.
When I turn on my PC, a message says: "HomeLan is now activated with 10.0
Mbps .". It installs a new network of type Internet Gateway and then the PC
looses its broad band connection, while other computers on my network don't
experience any such problems. When I restart the router and the cable modem,
it functions well for a while and then the problem arises again.

I run Windows XP Pro SP 2, broadband through cable and without need to log
on and a D-Link router 100 Mbps with wireless access (54 Mbps ).

Can this problem be caused by hackers or any viruses? Can it have come up
after I installed a blutooth adapter with capability of connecting to the
Internet chosen? How can I get rid of it? Please help.

Regards
M Shafaat

The Internet Gateway is showing up because your D-Link router may of
the UPNP setting turned back on or the router has gotten its settings
"reset." Log onto the D-Link's router web page and check/re-do the
confguration. Also, make sure the de-activate the UPNP setting in the
router (somewhere but each router model is different.)

 

[smlunatick]

The Internet Gateway is showing up because your D-Link router may of
the UPNP setting turned back on or the router has gotten its settings
"reset." Log onto the D-Link's router web page and check/re-do the
confguration. Also, make sure the de-activate the UPNP setting in the
router (somewhere but each router model is different.)- Hide quoted text -

- Show quoted text -

And as for the reason why it shows "activated with 10.0Mbps" is the
fact that the cable modem is "hard wired" to that speed. Most
broadband services are still under the 10Mbps speeds. If/whenever the
service needs a higher speed access, your ISP should send you a notice
for this service upgrade or even better, the newer modem.

 

[Steve Winograd [MVP]]

And as for the reason why it shows "activated with 10.0Mbps" is the
fact that the cable modem is "hard wired" to that speed. Most
broadband services are still under the 10Mbps speeds. If/whenever the
service needs a higher speed access, your ISP should send you a notice
for this service upgrade or even better, the newer modem.

The reported speed for the computer's Local Area Network connection is
determined by the electrical characteristics of the router's LAN
interface and the computer's Ethernet adapter.

The reported speed for the Internet Gateway is determined by the
electrical characteristics of the router's WAN (Internet) interface.

Those speeds have nothing to do with the cable modem. Neither the
router nor Windows XP has any way of determining the cable modem's
rated speed.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com