My calender, Notes, contacts all can't use

S

Soe

I hv not activated my copy yet, however, it says i can use 13 more times.
The problem is, when I open, there are error messages complaining of losing
..DLL files.
Below is the message.
"Unable to display the folder. Microsoft Outlook could not access the
specified folder location. The .DLL file for the information service could
not be found. MAPI was unable to load the information service PSTPRX.DLL. Be
sure the service is correctly installed and configured."
Any body can suggest what is happening, and how to make it work.
fyi, i m going to syn OL with my PocketPC which I just hard reset.
thanks.
 
M

Milly Staples [MVP - Outlook]

Create a new mail profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Soe asked:

| I hv not activated my copy yet, however, it says i can use 13 more
| times. The problem is, when I open, there are error messages
| complaining of losing .DLL files.
| Below is the message.
| "Unable to display the folder. Microsoft Outlook could not access
| the specified folder location. The .DLL file for the information
| service could not be found. MAPI was unable to load the information
| service PSTPRX.DLL. Be sure the service is correctly installed and
| configured."
| Any body can suggest what is happening, and how to make it work.
| fyi, i m going to syn OL with my PocketPC which I just hard reset.
| thanks.
 
S

Soe

1) I hv not activated my copy yet, however, it says i can use 13 more
times.
The problem is, when I open, there are error messages complaining of losing
..DLL files.
Below is the message.
"Unable to display the folder. Microsoft Outlook could not access the
specified folder location. The .DLL file for the information service could
not be found. MAPI was unable to load the information service PSTPRX.DLL. Be
sure the service is correctly installed and configured."
Any body can suggest what is happening, and how to make it work.
fyi, i m going to syn OL with my PocketPC which I just hard reset. Recently,
I talk to my IT department, they say that OL was blocked and cant use in
company network.
2) If there isn't simple way to hv OL, is there anyway to retrieve my
addressbook, Notes and Calender from OL?
 
B

Brian Tillman

\> "Unable to display the folder. Microsoft Outlook could not access the
specified folder location. The .DLL file for the information service
could not be found. MAPI was unable to load the information service
PSTPRX.DLL. Be sure the service is correctly installed and
configured."

Try creating a new mail profile in Control Panel's Mail applet.
 

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