PSTPRX.DLL missing

[Ray Long]

get the following message...have WindowsXP and OfficeXP
pro...
Unable to display the folder. Microsoft Outlook could not
access the specified folder location. The .DLL file for
the information service could not be found. MAPI was
unable to load the information service PSTPRX.DLL. Be
sure the service is correctly installed and
configured...installed several times to no avail.

Help?

 

[Milly Staples [MVP - Outlook]]

Create a new mail profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Ray Long asked:

| get the following message...have WindowsXP and OfficeXP
| pro...
| Unable to display the folder. Microsoft Outlook could not
| access the specified folder location. The .DLL file for
| the information service could not be found. MAPI was
| unable to load the information service PSTPRX.DLL. Be
| sure the service is correctly installed and
| configured...installed several times to no avail.
|
| Help?

 

[Ray Long]

Thanks, but I don't know how to do that.

 

[Milly Staples [MVP - Outlook]]

Control Panel->Mail Icon->Show Profiles->New.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Ray Long asked:

| Thanks, but I don't know how to do that.
|| -----Original Message-----
|| Create a new mail profile.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Ray Long
|| asked:
||
||| get the following message...have WindowsXP and OfficeXP
||| pro...
||| Unable to display the folder. Microsoft Outlook could not
||| access the specified folder location. The .DLL file for
||| the information service could not be found. MAPI was
||| unable to load the information service PSTPRX.DLL. Be
||| sure the service is correctly installed and
||| configured...installed several times to no avail.
|||
||| Help?
||
||
|| .

 

[Ray Long]

I solved my problem. For anyone else, you have to go to
Control Panel, System Icon, Mail Icon, and set up your
profile.

-----Original Message-----
Thanks, but I don't know how to do that.

-----Original Message-----
Create a new mail profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail

sent
to my personal

account will be deleted without reading.

After searching google.groups.com and finding no

answer,
Ray Long asked:

| get the following message...have WindowsXP and OfficeXP
| pro...
| Unable to display the folder. Microsoft Outlook could not
| access the specified folder location. The .DLL file for
| the information service could not be found. MAPI was
| unable to load the information service PSTPRX.DLL. Be
| sure the service is correctly installed and
| configured...installed several times to no avail.
|
| Help?


.

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