My Book World Edition II External Drive Hangs When Opening The Fil

[nyc79]

Having a very odd problem. Installed the My Book World Edition II external
hard drive to my Windows Vista about a year or 2 ago, and it was working fine
until recently.

I tried to create a new folder to add files from iTunes, and all of a sudden
it locked up and gave me the "Not Responding" error. I closed the program,
and then tried to open it again, but the same thing happened. Now every time
when I click on the icon to open it, it starts hanging/locking up and "Not
Responding".

I disconnected it and plugged into a Windows XP computer to see if I would
get the same message (to check if it was the external hard drive or USB cord
causing the problem), but it worked fine on that computer. I clicked on it,
and the file opened up right away.

When I connected it back to the Windows Vista computer, and clicked on the
My Book file, it again locked up and gave the "Not Responding" error. Also
did a disk check on that drive, worked after that for a few minutes, and then
the program locked up and stopped responding again. Virus program didn't
detect anything, and all devices are working properly.

At this point I'm guessing it can't be the My Book external hard drive or
the USB cord, since it worked fine on the XP computer. Any ideas on what this
could be and what I can do?

Thanks,
Nyc79

 

[Bob]

Try a different USB port.

 

[nyc79]

Thanks for the reply Bob. Sorry that I forgot to mention it in the orginal
post, but I did try switching USB ports, and still had the same problem.

 

[Bob]

Try shuttung down the PC, then plug in the drive and turn the PC back on.