Mute Button Help

[gbuch]

Hi,
The Mute Button on my computer will not unmute. I can bring up the volume
control either just the one fader or the whole fader rack and I can uncheck
the box but it does not unmute the volume. The speaker icon in the systray
still show it being muted. If I uncheck the box and restart my computer it
will have volume but then the next time I reboot it will be muted again and
the whole process starts again. I am completely up to date with Microsoft
updates. Also I have been having this problem since before I updated so I
don't suspect any of the updates as the cause.

Any help would be appreciated

Thanks

Greg

 

[WinGuy]

Hi,
The Mute Button on my computer will not unmute. I can bring up the volume
control either just the one fader or the whole fader rack and I can uncheck
the box but it does not unmute the volume. The speaker icon in the systray
still show it being muted. If I uncheck the box and restart my computer it
will have volume but then the next time I reboot it will be muted again and
the whole process starts again. I am completely up to date with Microsoft
updates. Also I have been having this problem since before I updated so I
don't suspect any of the updates as the cause.

Any help would be appreciated

Thanks

Greg

If when the sound is not muted and you use the volume adjust from the
speaker icon near the clock display and all you get is a beep instead of the
defined default sound then I've seen that many times as a remnant of an
otherwise cleaned up infection that the following link will fix (it's item
6):
http://www.kellys-korner-xp.com/xp_tweaks.htm

Not sure if that will help you or not. It restores the registry to default
settings for sounds, and that might repair an otherwise corrupted identical
registry section, so all your custom sounds will be reset to default. As
with any pending changes to registry, be sure to have a system restore point
set before you use the script.

Another tact is to uninstall via Device Manager your sound devices and see
if Windows will restore them properly on the next boot. If not, return to
the previous system restore point, record all the Device Manager info about
your sound devices and then go find & obtain the latest correct drivers and
install. With that info you can usually identify the sound chip on a
motherboard, too, and get the numbers off of it. If you have a separate
sound card then you might first have to remove it to get the manufacture and
model info. http://www.driversguide.com is ofthen a good source for drivers
if you can not find them at a manufactures or the OEM site.