Multiple services terminate unexpectedly

[Guest]

We're running Windows XP sp2 in a windows 2003 domain environment. A lot of
the Windows XP sp2 laptops/desktops will have multiple services stopping
unexpectedly. In event viewer it shows the following:

Source: Service Control Manager
Event ID: 7034
Description: The Windows Audio service terminated unexpectedly.

This happens for the following services:
Automatic updates
Dhcp client
Dns client
HID Input Service
Server
Shell Hardware Detection
Windows Management Instrumentation
Windows Time
Workstation

Has anyone seen anything like this before? We do automatic updates and am
wondering if its a bad update. Any help would be great.

 

[Daggen]

Smith,

I had a very similiar issue this week as well. I am a small systems
reseller and we had a brand new machine that was having sound issues.
This machine is intel based and running Windows XP Professional SP2.
The windows audio service appears to simply stop running after a few
minutes. I did not think to check the event manager to see if there
was a notification. I did check for error messages but saw none. I
can open the services.msc and simply restart the windows audio service
and it will run for an undetermined amount of time before stopping
again. All updates have been applied to the computer and the newest
drivers from Intel have been installed. The machine is running Norton
Antivirus 2006 and has very minimal software installed. Used mostly
for internet, email and documents.

Hopefully, this is something that is new and that will be discovered by
Microsoft and resolved.

Dags.

 

[Guest]

We also started having the same problem with multiple PC's. It appears to be
intermittant, sometimes the PC's start and the services do not fail. If the
user logs in before the services fail, the only way you would know that they
failed was if you tried to play music or remotely manage the PC.

If the services faile before login, the only sign is that their drives won't
map. At first I thought I was having a connectivity issue.

So far I have not found a solution. I thought removing the PC from the
domain and adding it back solved the problem, but it recurred the next day
when the pc cold booted.

 

[jason.peak]

I would love for someone to please help this problem.

I am experiencing this exact problem at a sight on several PCs. We
recently installed a new SBS 2003 server in this environment and when
attempting to remove the PCs from the old domain we disocovered 5 out
of 15 of them had several of the svchost netsvcs services had stopped
when we logged on as the local admin. Thereafter 9 times out of 10
they stop when the PC starts up.

In most cases I have been able to alleviate the issue for the short
term by setting the recovery on the services to restart but I am not
happy with that as a resolution.

Not sure if this is of note but the only services I cannot start
manually are the Windows Firewall and Security Center.

 

[Guest]

--
Tim

I would love for someone to please help this problem.

I am experiencing this exact problem at a sight on several PCs. We
recently installed a new SBS 2003 server in this environment and when
attempting to remove the PCs from the old domain we disocovered 5 out
of 15 of them had several of the svchost netsvcs services had stopped
when we logged on as the local admin. Thereafter 9 times out of 10
they stop when the PC starts up.

In most cases I have been able to alleviate the issue for the short
term by setting the recovery on the services to restart but I am not
happy with that as a resolution.

Not sure if this is of note but the only services I cannot start
manually are the Windows Firewall and Security Center.

I opened a case with Microsoft and they spent about 4-6 hours workin with me
on one PC. We found that the problem was originating with Windows Update. It
would crash and take out the other services.

They did a crash analysis and presented me with a patch. I applied the patch
and updates were processed successfully on the desktops. I will have to wait
till next patch Tuesday to make sure that the patch really did resolve the
problem.

This was a very intermittant problem and did not impact all my PC's. I
didn't make the connection with Windows Update, but in hindsight I think it
would start with updates, the PC's would eventually get updated and the
problem would go away until the next set of patches.

I will see if the problem is solved. To see if your problem is Windows
Update, just disable the automatic update service.

 

[jason.peak]

Thanks for that. My problem is indeed the Automatic Updates service.

Would really appreciate it if you could report back to this topic
whether the problem is resolved next week with the patch.

 

[jason.peak]

I just wanted to clarify a few things with this issue.

1. upon starting a PC with this problem it appears several services,
all started with the svchost -k netsvcs command, start but then stop.
They can be manually restarted.

2. I do not see any correlation to a particular service causing this.
i.e. in previous posts and other discussions I have seen it has been
suggested Automatic Updates is the cause of the problem and disabling
it or setting it to manual will work around the issue. This is not the
case. The problem may well be linked to an update and the Automatic
Updates service but it is not the only cause of the problem.

3. The best workaround I have discovered is to set the First Recovery
option for all the affected services to Restart. All but 2 services
remain started, but the system has already been inflicted with the
problem and hence mapping of drives does not occur always so manual
drive mappings may need to be set up, which is what I have done.

The only 2 services I cannot get to restart are the Windows Firewall
and Security Center. Makes me think they are in some way also at fault
for the problem. But once again disabling them or setting to manual
does not stop the error condition.

I still have not found a fix for this and at this stage I am just
hoping Microsoft release a patch that will fix it some time soon in
automatic updates.

 

[Detlev Dreyer]

The only 2 services I cannot get to restart are the Windows Firewall
and Security Center. Makes me think they are in some way also at fault
for the problem. But once again disabling them or setting to manual
does not stop the error condition.

Scan your system for malware ASAP.

 

[Andre Portela]

:
-
The only 2 services I cannot get to restart are the Windows Firewall
and Security Center. Makes me think they are in some way also at
fault
for the problem. But once again disabling them or setting to manual
does not stop the error condition.-

Scan your system for malware ASAP.

\

I believe that I have might find a solution for this problem. The
problem, at least, for me was an update from Office 2003, since we use
outlook 2003, but we also use office 2000. The solution was remove two
updates that were previously installed.

KB924085 and
KB919029

Let me know if it can help you guys out