Multiple Quarantine Folders in Outlook 2003

[M]

A user showed me that her folders list has recently grow multiple
quarantine folders: Quarantine, Quarantine1, Quarantine2, etc.

The is not a shared computer.

The only reference I can find is something to do with the Cached Mode.
But is there something I am missing?

Client PC
Windows XPSP2
Office Outlook 2003

Server (Internal)
Windows Server 2003 Standard SP2
Exchange Server 2003 SP2
IMF with regular updates to filter file

Thanks in advance,

Mike

 

[Brian Tillman [MVP - Outlook]]

A user showed me that her folders list has recently grow multiple
quarantine folders: Quarantine, Quarantine1, Quarantine2, etc.

The is not a shared computer.

The only reference I can find is something to do with the Cached Mode. But
is there something I am missing?

What you're missing is that Outlook doesn't create any folders with the word
"Quarantine" in them. The person don't have an Outlook problem, she has a
problem with an add-in, like an antivirus scanner that she integrated with
Outlook. She should completely uninstall her AV program and reinstall it
without any mail integration.