Multiple person email addresses

[Guest]

I can add email addresses to a contact, but have to look them up by the main
person's name. For example, I know Bob and Sue Jones. They both have home
and business email addresses. If I want to send an email to Sue, I have to
remember her husband's name and look her email address up that way. Once
selected, if it is not the primary email addres the full email is shown in
the "To" field.

How should it work? I could type "Sue Jones" in the "To" field and it would
put the dashed underline (like Office 2000, which I liked much better than
the 2003 implementation) and a right-click gives me Sue's two email addresses
to choose from and click on. If I type in "Bob Jones", in Outlook 2003, it
brings up the primary email address and doesn't even give me the option of
sending it to one of his other email addresses. Sending to Bob at a
secondary address is a real pain with 2003. Could we go back to the old way
in the next version?


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[Brian Tillman]

I can add email addresses to a contact, but have to look them up by
the main person's name. For example, I know Bob and Sue Jones. They
both have home and business email addresses. If I want to send an
email to Sue, I have to remember her husband's name and look her
email address up that way. Once selected, if it is not the primary
email addres the full email is shown in the "To" field.

How should it work?

Give Sue Jones her own contact record.

 

[Guest]

Yes, I could do that, but then I have a lot of redundant data - address, home
phone, children, birthdates, etc. It is hard enough to keep up with one
contact record per family without splitting most of them up and having two
per family. More and more families are getting into this situation and it
should be easy for Outlook to keep up with separate email addresses.

The best approach would be for Outlook 2006 to automatically create three
records - one for primary individual - employer, email addresses, office
phone, office fax, etc.; one for spouse with their info; and one for home
with address, home phone, children, birthdates, other family oriented
information, etc. Then link them all together seamlessly and unnoticed by
the user. The search engine could then find people by looking them up
individually and all the linked records could be retrieved so that the user
would not know that three records contained the info.

 

[Brian Tillman]

Yes, I could do that, but then I have a lot of redundant data -
address, home phone, children, birthdates, etc.

Just don't add that data to the second contact.

 

[Guest]

That is a complex work-around. In some cases I would know that all the family
information is on one record and the spouse's on the other, but in some cases
I wouldn't know without taking several extra steps. This was supposed to be
a suggestion for Microsoft to consider seeing that more and more families
have multiple email addresses for husband and wife, multiple employers, etc.
It was not supposed to be a forum post where simplistic solutions to complex
problems would be discussed.

Brian, are you a Microsoft employee or just a forum poster?

 

[Brian Tillman]

Brian, are you a Microsoft employee or just a forum poster?

The latter.