multimedia audio driver crashes system

[george.p.lynch]

I am working on a gateway...specs below. i have all the drivers working
properly but when i load the realtek ac'97 audio driver i get the blue
screen of death. I reinstalled the o/s and had to get all the drivers
from gateway because the driver cd was lost. The driver actualy
installs, but at the end of install the system shuts down. I restarted
in safe mode and was able to get it loaded. but when the system reaches
the sign on screen i get the blue screen. the system did have sound
before I reinstalled the os. any advice would be greatly appreciated.




Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Gateway
Profile4.5 XAAE
System Serial Number: 0032526249
Enclosure Type: Tower
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Gateway DeskTop System
SEAWOLF
Serial Number: 123490EN400015
Bus Clock: 800 megahertz
BIOS: SAMSUNG ELECTRONICS CO.,LTD 02US.20030731.3024.HJU 07/31/2003
Drives Memory Modules c,d
160.04 Gigabytes Usable Hard Drive Capacity
148.92 Gigabytes Hard Drive Free Space

TOSHIBA DVD-ROM SD-R6112 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD1600PB-55FBA0 [Hard drive] (160.04 GB) -- drive 0, s/n
WD-WMAES1004817, rev 15.05R15, SMART Status: Healthy 512 Megabytes
Installed Memory

Slot 'Bank 0' has 512 MB
Slot 'Bank 1' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 139.07 GB 131.68 GB free
d: (NTFS on drive 0) 20.97 GB 17.24 GB free
Network Drives

 

[Guest]

With xp SP2 installed or not....Sp2 puts more security measures on the OS,
the biggest issue with realtek is thier drivers/software are not digitally
signed
thru WHQL..With SP1 you might get by,but with SP2 youre lucky if xp even
tries to install it..Complain to realtek

 

[george.p.lynch]

I tried to install the driver on sp I and when that didn't work i
installed sp II...no luck there either.

With xp SP2 installed or not....Sp2 puts more security measures on the OS,
the biggest issue with realtek is thier drivers/software are not digitally
signed
thru WHQL..With SP1 you might get by,but with SP2 youre lucky if xp even
tries to install it..Complain to realtek

I am working on a gateway...specs below. i have all the drivers working
properly but when i load the realtek ac'97 audio driver i get the blue
screen of death. I reinstalled the o/s and had to get all the drivers
from gateway because the driver cd was lost. The driver actualy
installs, but at the end of install the system shuts down. I restarted
in safe mode and was able to get it loaded. but when the system reaches
the sign on screen i get the blue screen. the system did have sound
before I reinstalled the os. any advice would be greatly appreciated.




Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Gateway
Profile4.5 XAAE
System Serial Number: 0032526249
Enclosure Type: Tower
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Gateway DeskTop System
SEAWOLF
Serial Number: 123490EN400015
Bus Clock: 800 megahertz
BIOS: SAMSUNG ELECTRONICS CO.,LTD 02US.20030731.3024.HJU 07/31/2003
Drives Memory Modules c,d
160.04 Gigabytes Usable Hard Drive Capacity
148.92 Gigabytes Hard Drive Free Space

TOSHIBA DVD-ROM SD-R6112 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD1600PB-55FBA0 [Hard drive] (160.04 GB) -- drive 0, s/n
WD-WMAES1004817, rev 15.05R15, SMART Status: Healthy 512 Megabytes
Installed Memory

Slot 'Bank 0' has 512 MB
Slot 'Bank 1' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 139.07 GB 131.68 GB free
d: (NTFS on drive 0) 20.97 GB 17.24 GB free
Network Drives