msmsgs.exe application error

[Darlene]

I keep getting this error message..

the instructions at "0x77f57d0c" referenced memory
at "0x0107d67e".
The memory could
not be written.

 

[Jonathan Kay [MVP]]

Greetings Darlene,

Do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a new
"instant messaging scanning" feature, which can conflict with Windows Messenger and cause it
to also keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com