msiexec.exe not responding

[OregonSteve]

Greetings-

W2K Server sp2 and W2K Server sp4; Cannot install any apps that use Windows
Installer. Install hangs near completion. End Task results in error:
"msiexec.exe not responding.". Tried to install MS Word with these results
back in February on SP2; forgot about it and now I'm trying to install
Symantec AntiVirus on same box that's been updated to SP4 with the same
results. The wizards never quite finish. Checked version for msiexec.exe
and it's 2.0.2600.1183.

Any help will be helpful
Thanx
OregonSteve

 

[OregonSteve]

Greetings-

Followed a Symantec KB document (#2002090414550048) and it resolved the
issue; Apparently, there was some old InstallSheild files conflicting with
the MSI.

Thanx
OregonSteve