msiexec.exe error aborting Norton Systemworks installation

[Guest]

Hi,
Following error appears when upgrading from Norton System Works 2005 from
2003 version. They (Symantec) say its a Windows issue (Win 2000). Error reads
"msiexec.exe has generated errors and will be closed by Windows. You will
need to restart the program. An error log is being created". This occurs 2/3
way through install.
I upgraded with Service Pack 4 without producing results (although I had
other errors during installation that have resolved since the Service Pack
update) The remaining error however is the abovementioned.
Any ideas.
NAL

 

[DL]

May be a corrupt win installer,
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q324638

 

[Guest]

Thanks for the reply. Unfortunately no success DL.
I followed the links instructions. Installation of 'InstMsiW.exe' was met
with the following reply:"The specified service already exists". Thereafter I
followed the Win NT 4.0 instructions(for my Win 2000) but could not get the
command prompt to appear long enough for me to type anything in (it appeared
only for a split second after 'OK'ing to 'command' in Open box??
What now?