B
Bobbie
Hello,
It was suggested that I uninstalled Norton's Internet
Security and then install it again. This was to get
Norton's settings back and to get rid of ours. Now when I
try to install it I get a popup message that says "The MSI
must be installed through setup!" Norton's can't help me
because it is a Microsoft file. Microsoft can't help me
because XP was factory installed. Dell wants to search
our computer using the XP disk and then reformat. After
doing some Google searching I think it is a Microsoft
Installer and searching our computer we have all different
kinds of installers. What could have happened to the MSI
and how can I get it back without having to reformat?
Any help is much appreciated!!
Thank you in advance!!!
Bobbie
It was suggested that I uninstalled Norton's Internet
Security and then install it again. This was to get
Norton's settings back and to get rid of ours. Now when I
try to install it I get a popup message that says "The MSI
must be installed through setup!" Norton's can't help me
because it is a Microsoft file. Microsoft can't help me
because XP was factory installed. Dell wants to search
our computer using the XP disk and then reformat. After
doing some Google searching I think it is a Microsoft
Installer and searching our computer we have all different
kinds of installers. What could have happened to the MSI
and how can I get it back without having to reformat?
Any help is much appreciated!!
Thank you in advance!!!
Bobbie