MSI installation packages are slow to install

[Guest]

Hi,
I'm considered the tech person at my job and was given the task of installing Windows XP Pro and Office 2000. We have a small network of about 10 computers on an NT domain structure and all users have local admin privileges. XP works fine but my problem is with Office, or anything that uses the Windows msi installer system (for end user it is most visible with Office). The problem is that after I installed Office, any time a user opens Outlook or try to install an update the "Preparing to Install" box opens up and the installation takes forever (30 minutes at least), just to install some office assistant or something minor. Whereas if I log on as my Domain admin account the installation zooms by. This really annoys my users because they have to wait for the dialog box. This happens anytime I have them try to install any application, such as Adobe for instance, that uses the msi installation package. I have a strong feeling this is a permissions problem but am not sure why since users have local machine admin privileges. Also, in the Event Log I notice errors like the following by the boatload:
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1015
Date: 4/6/2004
Time: 10:00:00 AM
User: N/A
Computer: computer_name
Description:
Failed to connect to server. Error: 0x800401F0
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

(Why would Office need to contact a server?) Can anyone provide some insight as to how I can correct this problem? Thank you very much in advance for any help you can provide.

 

[Carey Frisch [MVP]]

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------------------------------


| Hi,
| I'm considered the tech person at my job and was given the task of installing Windows XP Pro and Office
2000. We have a small network of about 10 computers on an NT domain structure and all users have local admin
privileges. XP works fine but my problem is with Office, or anything that uses the Windows msi installer
system (for end user it is most visible with Office). The problem is that after I installed Office, any time a
user opens Outlook or try to install an update the "Preparing to Install" box opens up and the installation
takes forever (30 minutes at least), just to install some office assistant or something minor. Whereas if I
log on as my Domain admin account the installation zooms by. This really annoys my users because they have to
wait for the dialog box. This happens anytime I have them try to install any application, such as Adobe for
instance, that uses the msi installation package. I have a strong feeling this is a permissions problem but am
not sure why since users have local machine admin privileges. Also, in the Event Log I notice errors like the
following by the boatload:
| Event Type: Warning
| Event Source: MsiInstaller
| Event Category: None
| Event ID: 1015
| Date: 4/6/2004
| Time: 10:00:00 AM
| User: N/A
| Computer: computer_name
| Description:
| Failed to connect to server. Error: 0x800401F0
| For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
|
| (Why would Office need to contact a server?) Can anyone provide some insight as to how I can correct this
problem? Thank you very much in advance for any help you can provide.