"MS Sans Serif" font

[Richard Murphy]

Disappeared somehow from my machine, and its creating Havoc with some of my
installed software. Where can I get it to re-install (MS support site not
much help)

 

[Vanguardx]

Disappeared somehow from my machine, and its creating Havoc with some
of my installed software. Where can I get it to re-install (MS
support site not much help)

How To Install or Remove a Font in Windows
http://support.microsoft.com/?id=314960

 

[Richard Murphy]

Useful article - but I don't seem to have the font file, and I was hoping
someone could supply me with the font itself or point me in the direction of
finding it. MS web site leads to an article about downloading fonts, which
starts-off by saying they no longer provide them!

My machine is an HP with a recovery partition and a recovery utility - so I
could recover the machine to its original state, but would end-up
reinstalling lots of software and reloading lots of data ....

 

[Vanguardx]

Useful article - but I don't seem to have the font file, and I was
hoping someone could supply me with the font itself or point me in
the direction of finding it. MS web site leads to an article about
downloading fonts, which starts-off by saying they no longer provide
them!

My machine is an HP with a recovery partition and a recovery utility
- so I could recover the machine to its original state, but would
end-up reinstalling lots of software and reloading lots of data ....

Well, the font file is on my Windows XP Pro SP-1 distribution CD. It
is:

<d>:\I386\SSERIFEE.FO_

where <d> is whatever is the CD drive letter containing the Windows XP
install CD. Use the extract command to retrieve the .fon file:

extract sserifee.fo_ sserifee.fon

Since you are stuck with just a recovery image in a hidden partition
then you are screwed, and for more than just recovering a single font
file. As far as I'm concerned, if the computer doesn't come with a
installable version of the Windows CD with Mircrosoft's label on it and
it performs a full retail or OEM install then I really didn't get
Windows but instead got the vendor's bastardized version (which can omit
lots of stuff from Windows and shove in their own fluff crap).

You'll need to give your HP tech rep a call to ask them how to perform
partial recovery. They may have instructions on how to create install
CDs from the image file (presuming that just doesn't give you another
image on the CDs). If it is an ISO image file then there are utilities
to extract files from those; I think IsoBuster is one.

 

[Ricky]

I have an HP too but I also have an i386 folder on the c drive. You
should be able to get it there.

 

[Richard Murphy]

Success!

Many thanks -

Ran in command window - no success, But search of C: drive for "extract.exe"
revealed this was in a subfolder of I386. Copied to C: drive (after first
creating a system restore point, and tried again.

Bingo, the extract worked. So extracted to C: drive and used the font
installer to pop it into the fonts folder

My application (Pinnacle Studio) no longer comes up with the message saying
it cannot find the font, although the display is still unreadable.

What I got out was "MS Sans Serif 8,10,12,14,18" - and it occurs to me to
perhaps look at the other FO_ files in I386

VanguardX - is there a way of peeking at these files to see what they
contain i.e. how did you know that the font I wanted was in SSERIFEE.FO_
as opposed to one of the other files?

Many thanks

 

[Vanguardx]

Success!

Many thanks -

Ran in command window - no success, But search of C: drive for
"extract.exe" revealed this was in a subfolder of I386. Copied to C:
drive (after first creating a system restore point, and tried again.

Bingo, the extract worked. So extracted to C: drive and used the font
installer to pop it into the fonts folder

My application (Pinnacle Studio) no longer comes up with the message
saying it cannot find the font, although the display is still
unreadable.

What I got out was "MS Sans Serif 8,10,12,14,18" - and it occurs to
me to perhaps look at the other FO_ files in I386

VanguardX - is there a way of peeking at these files to see what they
contain i.e. how did you know that the font I wanted was in
SSERIFEE.FO_
as opposed to one of the other files?

In the Fonts window, I right-clicked and looked at the properties for
the font. The file for it was listed.

What happens when you open the document in Pinnacle, highlight all
content, and then change the font to one that the application does list
as available?

 

[Sven Pran]

In the Fonts window, I right-clicked and looked at the properties for the
font. The file for it was listed.

What happens when you open the document in Pinnacle, highlight all
content, and then change the font to one that the application does list as
available?

I would recommend Arial as a good substitute for Sans Serif.

regards Sven