MS Plugin "Save to PDF" no longer functions correctly

[Rick]

Dear colleagues,

It may be that my previous query was unclear, so I shall try to resubmit the
request for assistance.

I am using MS Office 2007 for Teacher and Student on an HP Pavilion laptop
with a preloaded Vista Home Premium OS.

I downloaded and installed the MS plug-in for Office 2007 that enables
saving files to PDF. It worked great for
a couple of months.

A few days ago it began to produce a different, simplified font formatting
in the generated PDF. That is to say it failed to duplicate the original
font formatting in the PDF file. In previous iterations of Office, I was
able to set Word to save the fonts in the file. That might be a solution,
but I have been unable to find that setting in 2007.

I tried several adjustments, finally uninstalling the program and installing
a new download of it. The curious
phenomenon continues.

I can open the original Word file in Open Office and save it to PDF, and
that PDF looks fine. Any ideas? I really would like to get that
functionality back. It was one of the few things to justify the existence of
Office 2007 ... and it was an add-on!

Thank you in advance,

Rick

 

[John Barnes]

If you have the previous version available on a backup, maybe you could try
reinstalling it. Since you have uninstalled the one in Vista, I would guess
that the shadow copies are gone. Sounds like something may have changed
with a recent Microsoft Update (for Office), maybe you could uninstall any
recent Updates (Office related) and see if that fixes your problem.

 

[Rich.]

There was a default printer bug in Office 2003 that might still be in Office
2007. Check and see if your default printer has changed to something else.
Office programs in the past had their available fonts limited by the fonts
the default printer could support. The default printer that was used at the
time the document was last saved is stored in the document. This might
explain why opening a previously saved document doesn't have the same save
to PDF problem that your new documents do.

 

[John Inzer]

Dear colleagues,

It may be that my previous query was unclear, so I shall try to
resubmit the request for assistance.

I am using MS Office 2007 for Teacher and Student on an HP Pavilion
laptop with a preloaded Vista Home Premium OS.

I downloaded and installed the MS plug-in for Office 2007 that enables
saving files to PDF. It worked great for
a couple of months.

A few days ago it began to produce a different, simplified font
formatting in the generated PDF. That is to say it failed to
duplicate the original font formatting in the PDF file. In previous
iterations of Office, I was able to set Word to save the fonts in the
file. That might be a solution, but I have been unable to find that
setting in 2007.
I tried several adjustments, finally uninstalling the program and
installing a new download of it. The curious
phenomenon continues.

I can open the original Word file in Open Office and save it to PDF,
and that PDF looks fine. Any ideas? I really would like to get that
functionality back. It was one of the few things to justify the
existence of Office 2007 ... and it was an add-on!

Thank you in advance,

Rick

=====================================
The feature you are seeking may be found by left
clicking your Office Button (upper left) and choose:
Word Options button / Save / Embed fonts in file

The following free .pdf creator might be worth a try:

PrimoPDF
http://www.primopdf.com/


--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Chad Harris]

Hi Rick--

Have you downloaded and installed this?

2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS
http://www.microsoft.com/downloads/...11-3e7e-4ae6-b059-a2e79ed87041&displaylang=en

See:
Microsoft PDF and XPS Add-ins
http://blogs.msdn.com/jeff_bell/

Enable support for other file formats, such as PDF and XPS
http://office.microsoft.com/en-us/help/HA101675271033.aspx

Good luck,

CH

 

[Chad Harris]

Rick--

This may have been one of the first things you tried, but since the plugin
"went bad", maybe it got corrupted and uninstalling and reinstalling it you
even need to uninstall it may do the trick.

CH